topic Stuck in loop on CA file a return in State tax filing

Stuck in loop on CA file a return

ig78 — Fri, 12 Apr 2024 15:38:01 GMT

When filing CA return, TurboTax asks me to add info (name, SSN, address), screen "Check This Entry", text "California Information Worksheet: Taxpayer's SSN should not be entered directly", and loops over.

Re: Stuck in loop on CA file a return

ig78 — Mon, 15 Apr 2024 16:01:45 GMT

Called tech support, got the issue resolved.

For everyone who has the same issue:

- Open "Forms", find "Personal Info Worksheet" in CA forms
- Delete all info from fields in red, just let them empty (address was autofilled in my case, but that's ok)

- Go to "Easy steps" and continue filing; the missing info will be auto-populated from Federal forms

Re: Stuck in loop on CA file a return

ronaldcox3883 — Tue, 04 Feb 2025 05:06:06 GMT

had same issue with 2024 return (as of 2/3/2025). Cleared prefilled data and issue resolved. Can't file yet since Fidelity stock info not available until Feb. 8th.