topic Illinois download will not work in State tax filing

Illinois download will not work

DRG85 — Wed, 11 Feb 2026 03:46:19 GMT

Repeated tries and workarounds unsuccessful. Help.

Re: Illinois download will not work

JohnW152 — Mon, 12 Feb 2024 16:15:42 GMT

See if the fixes outlined in the TurboTax Help article State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file will remedy your state download issue.

Re: Illinois download will not work

DRG85 — Mon, 12 Feb 2024 19:25:27 GMT

Thanks for the suggestions. The cleanup program did not work however I uninstalled the program as suggested and after reinstalling it the Illinois state functions work. So back in business.