topic State purchase is stuck says: "Hmm... it looks like we've hit a slight snag" Please try again or check back in a bit "Try Again" in State tax filing

State purchase is stuck says: "Hmm... it looks like we've hit a slight snag" Please try again or check back in a bit "Try Again"

inglem — Mon, 10 Jul 2023 02:21:51 GMT

Hello folks, I completed my Federal and went to the next action to download State (California). I am stuck with the above message the whole day and the system is not able to download the state. What am I doing wrong? What should I do next?

Thanks in advance,

Mukund

Re: State purchase is stuck says: "Hmm... it looks like we've hit a slight snag" Please try again or check back in a bit "Try Again"

svd — Mon, 17 Jul 2023 07:38:35 GMT

@inglem did you find any resolution on this issue? I am facing the same problem

Re: State purchase is stuck says: "Hmm... it looks like we've hit a slight snag" Please try again or check back in a bit "Try Again"

Critter-3 — Mon, 17 Jul 2023 13:14:24 GMT

There is a known issue with GA that should be resolved soon. Try again in a couple of days.