topic Re: State efile charges in State tax filing

State efile charges

dab001 — Mon, 09 Mar 2026 09:16:33 GMT

My turbotax software says that you will charge me $20 plus tax for state efile but your website says they are charging me $25 plus tax. Did you just steal $5 from me?!?

Re: State efile charges

xmasbaby0 — Thu, 03 Mar 2022 00:32:45 GMT

Those fees increased on March 1, along with the increased fees in online software.

Re: State efile charges

SForrestLO — Thu, 03 Mar 2022 00:37:36 GMT

Please visit our website Turbotax.com. Click on the blue hyperlink that says 1 state download. State e-file additional located under the product you selected. This will provide the cost of of the state and e-filing. You can also refer to the attached image.

Re: State efile charges

VolvoGirl — Thu, 03 Mar 2022 00:40:27 GMT

Every March the early prices expire and increase. In the Desktop CD/Download program the State Efile fee is $20 but increases to 25.

But there will be a delay in Desktop program between March 1 when the price goes up and the next time the program update comes out, usually on Thursdays. It will show the $20 efile price but you be charged 25.

Re: State efile charges

lirwin — Thu, 03 Mar 2022 02:21:53 GMT

After state return never filing I went to state site & filed just fine...and no filing fee!

Re: State efile charges

tomorales — Sat, 05 Mar 2022 00:27:05 GMT

Yes they are stealing the extra $5 from you and the rest of us. I couldn't E-File before March 1 because TurboTax didn't have Form 1116 (Foreign Tax Credit), even though Form 1116 has been available from the IRS for a month. I waited until March 3 for the TurboTax update which included the necessary Form 1116. Surprise! The price goes up on March 1. This is shameful on Intuit's part, though sadly continues a long-standing trend.

Re: State efile charges

marksandbach2 — Wed, 13 Apr 2022 20:17:16 GMT

I purchased state efile. I downloaded it and then went back to turbo tax to try and e-file, but it is telling me that

"The Following return cannot be filed electronically" I am in the state of Kentucky. could you help me with this. Thanks Mark

Re: State efile charges

DanielV01 — Fri, 15 Apr 2022 12:15:13 GMT

@marksandbach2 We cannot see your account or return in this public forum to be able to give a specific answer to your question. You should have an explanation why the return cannot file. If you attempt to resolve the e-file diagnostic and for some reason cannot, you can mail in the return.

If you need someone who can do a screen share to look at the issue specifically, please call in this experience to our phone customer support service by using the instructions in the following link: How do I contact TurboTax?

Re: State efile charges

DavidJH — Thu, 02 Mar 2023 17:02:02 GMT

I could have E-filed before March 1 and saved $5. You did not notify me of any price increase.

Would you please credit me with the $5.

Re: State efile charges

xmasbaby0 — Thu, 02 Mar 2023 17:03:20 GMT

@DavidJH

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Billing

Hareball — Thu, 02 Mar 2023 18:29:59 GMT

I could have E-filed before March 1 and saved $5. You did not notify me of any price increase.

Would you please credit me with the $5.

Re: Billing

xmasbaby0 — Thu, 02 Mar 2023 18:36:16 GMT

@Hareball

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Re: State efile charges

Beachfan11 — Tue, 29 Aug 2023 23:21:00 GMT

They stole $5 from me too.

They update the software, could have easily disclosed the $25 fee, but instead they say $20. Can't trust them.

Re: State efile charges

xmasbaby0 — Wed, 30 Aug 2023 00:07:03 GMT

@Beachfan11 The state e-file fee increases from $20 to $25 after March 1. Avoid the state e-file fee by printing and mailing the state return instead when you use the desktop software.