topic Does anyone have experience with Will Builder? Can multiple family members develop their suite of documents while maintaining privacy? Any responses would be appreciated! in State tax filing

Does anyone have experience with Will Builder? Can multiple family members develop their suite of documents while maintaining privacy? Any responses would be appreciated!

Spikey-Mikey — Mon, 23 Feb 2026 13:27:39 GMT

User Manual available? Can docs be printed? Is it online or CD-ROMs? Do you recommend it?

Re: Does anyone have experience with Will Builder? Can multiple family members develop their suite of documents while maintaining privacy? Any responses would be appreciated!

xmasbaby0 — Fri, 03 Feb 2023 23:00:49 GMT

This is the user forum for TurboTax where we answer questions about income tax and the tax software. Why are you asking about a will writing program here?

Re: Does anyone have experience with Will Builder? Can multiple family members develop their suite of documents while maintaining privacy? Any responses would be appreciated!

Spikey-Mikey — Fri, 03 Feb 2023 23:09:45 GMT

Intuit is also peddling that software on their TurboTax site... for $39. That's why.

Re: Does anyone have experience with Will Builder? Can multiple family members develop their suit...

CarissaM — Sat, 04 Feb 2023 20:58:15 GMT

You can learn more about this program here.

You can print the documents, as well as prepare documents for your immediate family. @Spikey-Mikey

Re: Does anyone have experience with Will Builder? Can multiple family members develop their suite of documents while maintaining privacy? Any responses would be appreciated!

opeepingtomo — Thu, 09 Feb 2023 03:29:16 GMT

Take five seconds to see that Will Builder by ARAG is part of what TurboTax offers during the checkout process before replying with a response of no value.

@xmasbaby0

Re: Does anyone have experience with Will Builder? Can multiple family members develop their suit...

opeepingtomo — Thu, 09 Feb 2023 03:29:43 GMT

Are there any screenshots of this product? I wish we could see what it looks like before actually purchasing it.

@CarissaM

Re: Does anyone have experience with Will Builder? Can multiple family members develop their suit...

AkinaLO — Thu, 09 Feb 2023 18:50:59 GMT

Feel free to contact customer support to get more information.

What is the TurboTax phone number?

@opeepingtomo

Re: Does anyone have experience with Will Builder? Can multiple family members develop their suit...

kimchi2 — Tue, 28 Feb 2023 14:35:42 GMT

It looks like if I purchase the Will Builder we can access/update it for one year. After that are the documents still 'legal' or do we have to pay annually to keep access to them? I understand and assume if I want to revise them, I'd likely have to renew it. I'm just making sure it is a one-time fee and legal after the purchase expires. I hope that makes sense. Anyone know?

Re: Does anyone have experience with Will Builder? Can multiple family members develop their suit...

CarissaM — Tue, 28 Feb 2023 16:53:11 GMT

It would be best to contact ARAG directly here, to verify the details of how long it is valid, and when the renewal would need to be done, ect. @kimchi2

Re: Does anyone have experience with Will Builder? Can multiple family members develop their suite of documents while maintaining privacy? Any responses would be appreciated!

daveh20 — Sun, 05 Mar 2023 15:47:24 GMT

The fact there is next to no information, screenshots, in-depth explanations of the features of this software/service, is very telling. I think if you want people to give you their $ upfront, you need to be very forthcoming with exactly what they're getting, not just stop at a high-level list of bullets.

Re: Does anyone have experience with Will Builder? Can multiple family members develop their suite of documents while maintaining privacy? Any responses would be appreciated!

opeepingtomo — Sun, 05 Mar 2023 23:52:56 GMT

@daveh20 exactly. It’s most likely awful and it’s very odd that there is zero info available about a product being offered for purchase prior to actually making the purchase.

Even more concerning no one on the forum is familiar with or cannot provide any kind of info or document about it either.

Re: Does anyone have experience with Will Builder? Can multiple family members develop their suit...

flakjlack — Sat, 18 Mar 2023 21:13:49 GMT

This info is BS. No pictures, no info -DO NOT BUY!!!

Re: Does anyone have experience with Will Builder? Can multiple family members develop their suite of documents while maintaining privacy? Any responses would be appreciated!

susitnavalley — Wed, 12 Apr 2023 17:35:35 GMT

I appreciate the ability to search on multiple platforms. Since this is a TurboTax offer, I was happy to find the information in the room I hang out in most.

Re: Does anyone have experience with Will Builder? Can multiple family members develop their suite of documents while maintaining privacy? Any responses would be appreciated!

susitnavalley — Wed, 12 Apr 2023 17:37:07 GMT

"It's most likely awful." What leads you to this conclusion?

Re: Does anyone have experience with Will Builder? Can multiple family members develop their suite of documents while maintaining privacy? Any responses would be appreciated!

JamesPC — Sun, 16 Apr 2023 21:03:36 GMT

references to Will Builder here - not very positive reviews on BBB
https://www.bbb.org/us/ia/des-moines/profile/insurance-companies/arag-[phone number removed]8/customer-reviews

Re: Does anyone have experience with Will Builder? Can multiple family members develop their suite of documents while maintaining privacy? Any responses would be appreciated!

opeepingtomo — Mon, 16 Oct 2023 04:02:35 GMT

@susitnavalley Are you kidding?

Maybe the fact that there was no information available about the product, no screenshots, and no one from support on these forums had a clue what any of us were talking about but it’s still offered as an add on for purchase through TurboTax.

I think that’s pretty conclusive.

Re: Does anyone have experience with Will Builder? Can multiple family members develop their suite of documents while maintaining privacy? Any responses would be appreciated!

jjenni12321 — Wed, 08 May 2024 20:57:54 GMT

Turbo Tax and Will Builder are a scam. Signed up for Will Builder through offer shown on Turbo Tax. No expiration date for Will Builder purchase was provided by Turbo Tax at time of purchase or by emails sent to my address from Will Builders informing how to set up my account that my purchase had a specific expiration date. Upon learning that my purchased was expired, I contacted both Turbo Tax and Will Builder on my situation both passed it off as an issue that they couldn't resolve and told me to call the other. Do not sign up for any external service from Turbo Tax without being sure that there is an expiration date. My only recourse to their action is to file a complaint with state attorney general office - consumer fraud.

Re: Does anyone have experience with Will Builder? Can multiple family members develop their suit...

LenaH — Wed, 08 May 2024 23:55:48 GMT

Depending on when you purchase Will Builder, you’ll have access to it for at least a year.

For more information, please click here. You can also reach out to ARAG directly at their Contact Us page for assistance.

@jjenni12321

Re: Does anyone have experience with Will Builder? Can multiple family members develop their suit...

jjenni12321 — Fri, 10 May 2024 05:50:49 GMT

Unfortunately talking to both reps from Turbo Tax and Will Builder, I was told by both that my purchase of Will Builder on 3/17/024 expired on 4/30/24. Can't straight answer from anyone at these 2 companies!

Re: Does anyone have experience with Will Builder? Can multiple family members develop their suit...

LenaH — Fri, 10 May 2024 12:34:53 GMT

If you purchased Will Builder on 3/17/24, it would expire on 4/30/2025. Have you tried calling ARAG at 800-255-3352?

@jjenni12321