topic Why can't I file my return? I am in an endless loop saying my address can't be a PO box? in State tax filing https://ttlc.intuit.com/community/state-taxes/discussion/why-can-t-i-file-my-return-i-am-in-an-endless-loop-saying-my-address-can-t-be-a-po-box/01/2819072#M134301 Mon, 23 Feb 2026 10:47:28 GMT sarahfabish3642- 2026-02-23T10:47:28Z Why can't I file my return? I am in an endless loop saying my address can't be a PO box? https://ttlc.intuit.com/community/state-taxes/discussion/why-can-t-i-file-my-return-i-am-in-an-endless-loop-saying-my-address-can-t-be-a-po-box/01/2819072#M134301 Mon, 23 Feb 2026 10:47:28 GMT https://ttlc.intuit.com/community/state-taxes/discussion/why-can-t-i-file-my-return-i-am-in-an-endless-loop-saying-my-address-can-t-be-a-po-box/01/2819072#M134301 sarahfabish3642- 2026-02-23T10:47:28Z Re: Why can't I file my return? I am in an endless loop saying my address can't be a PO box? https://ttlc.intuit.com/community/state-taxes/discussion/re-why-can-t-i-file-my-return-i-am-in-an-endless-loop-saying-my-address-can-t-be-a-po-box/01/2819181#M134304 <P>Contact Support.</P> <P>&nbsp;</P> <P><A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US" target="_blank">How do I contact TurboTax? (intuit.com)</A></P> Tue, 17 Jan 2023 15:11:19 GMT https://ttlc.intuit.com/community/state-taxes/discussion/re-why-can-t-i-file-my-return-i-am-in-an-endless-loop-saying-my-address-can-t-be-a-po-box/01/2819181#M134304 Anonymous_ 2023-01-17T15:11:19Z Re: Why can't I file my return? I am in an endless loop saying my address can't be a PO box? https://ttlc.intuit.com/community/state-taxes/discussion/re-why-can-t-i-file-my-return-i-am-in-an-endless-loop-saying-my-address-can-t-be-a-po-box/01/2824988#M134637 <P>Before contacting support, please try logging completely out of the TurboTax website, then clear&nbsp;your browser's&nbsp;<A href="https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135" target="_blank">cache</A>&nbsp;and&nbsp;<A href="https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978" target="_blank">delete&nbsp;cookies</A>.&nbsp;A full or corrupted cache can keep TurboTax from functioning properly. If that doesn't work, try a different browser.</P> Sat, 21 Jan 2023 17:19:37 GMT https://ttlc.intuit.com/community/state-taxes/discussion/re-why-can-t-i-file-my-return-i-am-in-an-endless-loop-saying-my-address-can-t-be-a-po-box/01/2824988#M134637 MichelleLO 2023-01-21T17:19:37Z