topic Re: Massachusetts Rejected State Return in State tax filing

Massachusetts Rejected State Return

duypvo — Mon, 09 Mar 2026 05:02:54 GMT

Hi! I initially filed my state taxes a little over a week ago which was denied and was given this message

MA_OtherIncome_HOLDRULE_SoftwareUpdate_R19_TY21 - Your Massachusetts tax return is on hold pending a product update to Schedule X, Other Income due to an error in our software. Please check back for updates.

Then I went on the desktop app which said it was due to an impending software update on 2/24 and to refile at that time. I did so this morning and still got this same error.

Is there any way around this?

Re: Massachusetts Rejected State Return

linear — Thu, 24 Feb 2022 23:16:10 GMT

The 2/24 update apparently did not fix the error. They are reportedly trying to fix this for the next update.

Re: Massachusetts Rejected State Return

duypvo — Sun, 27 Feb 2022 18:58:56 GMT

Thanks! Is there a update release schedule posted somewhere?

Re: Massachusetts Rejected State Return

MichelleLO — Sun, 27 Feb 2022 23:20:59 GMT

Please update your TurboTax software to see if that resolves the issue. The below TurboTax article will assist with this. If that does not help, please comment back.

How do I update my TurboTax CD/Download software program?

@duypvo

Re: Massachusetts Rejected State Return

linear — Sun, 27 Feb 2022 23:55:58 GMT

No, TurboTax doesn't post a schedule.