topic Remove State from TurboTax in State tax filing

Remove State from TurboTax

JodyBossle — Mon, 09 Mar 2026 05:10:15 GMT

I filed taxes last year (2020) with TurboTax Deluxe and needed to file both Colorado and Tennessee state taxes. When I installed TurboTax 2021 Deluxe it automatically installed both Colorado and Tennessee states. How do I remove Colorado from TurboTax 2021?

Re: Remove State from TurboTax

xmasbaby0 — Wed, 23 Feb 2022 16:46:42 GMT

You do know that TN has no state income tax, right?

https://ttlc.intuit.com/questions/1900608-how-do-i-delete-my-state-return-in-turbotax-online

Re: Remove State from TurboTax

JodyBossle — Wed, 23 Feb 2022 16:53:01 GMT

There is no tax on general income, but Tennessee does impose a state tax on interest and dividend income in excess of $1,250.

The question still stands: "How do I remove Colorado from the installed states?"

Re: Remove State from TurboTax

xmasbaby0 — Wed, 23 Feb 2022 16:53:17 GMT

No---not for 2021.

Re: Remove State from TurboTax

DoninGA — Wed, 23 Feb 2022 16:53:45 GMT

@JodyBossle wrote:

There is no tax on general income, but Tennessee does impose a state tax on interest and dividend income in excess of $1,250.

The Tennessee Hall Tax for reporting interest and dividends was repealed for tax year 2021 and all future tax years.

Go to this Tennessee website for information - https://www.tn.gov/revenue/taxes/hall-income-tax.html#:~:text=It%20was%20enacted%20in%201929,or%20after%20January%201%2C%202021.

Re: Remove State from TurboTax

xmasbaby0 — Wed, 23 Feb 2022 16:54:45 GMT

Are you using the CD/download? And want a refund for installing CO? You need customer support.

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Re: Remove State from TurboTax

JodyBossle — Wed, 23 Feb 2022 16:57:54 GMT

Thank you, this the repeal of the Hall Tax is great news.

However, the question still stands, but is expanded: "How do I remove states (Colorado and Tennessee) from TurboTax?"

Re: Remove State from TurboTax

DoninGA — Wed, 23 Feb 2022 17:06:13 GMT

@JodyBossle wrote:

Thank you, this the repeal of the Hall Tax is great news.

However, the question still stands, but is expanded: "How do I remove states (Colorado and Tennessee) from TurboTax?"

@xmasbaby0 gave you the link for how to contact TurboTax support for Billing Issues. The state returns cannot be deleted from the TurboTax program, but you can get a refund for the amount you paid for the state programs.

Re: Remove State from TurboTax

JodyBossle — Wed, 23 Feb 2022 17:38:31 GMT

Thank you. I was not billed, so there is no need to request a refund; Tennessee is the primary state, Colorado was the secondary, which I did not purchase this year.

It's good news that I do not have to file Tennessee tax as I cannot start State Tax prep as Colorado was automatically installed from prior year and attempting to start the Tennessee state tax takes me to the Purchase Additional States process; I cannot progress beyond the purchase process without purchasing Colorado even if I wanted to. The ability to uninstall a prior state seems missing feature that needs to be added to the software as the presence of a prior installed state throws the software into a bug/infinite loop that cannot be gotten around.

Re: Remove State from TurboTax

DoninGA — Wed, 23 Feb 2022 17:52:09 GMT

@JodyBossle wrote:

Thank you. I was not billed, so there is no need to request a refund; Tennessee is the primary state, Colorado was the secondary, which I did not purchase this year.

It's good news that I do not have to file Tennessee tax as I cannot start State Tax prep as Colorado was automatically installed from prior year and attempting to start the Tennessee state tax takes me to the Purchase Additional States process; I cannot progress beyond the purchase process without purchasing Colorado even if I wanted to. The ability to uninstall a prior state seems missing feature that needs to be added to the software as the presence of a prior installed state throws the software into a bug/infinite loop that cannot be gotten around.

I misspoke slightly in my last. You cannot remove a state program but you can remove a state tax return.

Click on the File menu at the top left of the desktop program screen. Click on Remove State Return.

Re: Remove State from TurboTax

JodyBossle — Wed, 23 Feb 2022 19:45:32 GMT

Understood and thank you. I am looking to remove a State Program that is no longer needed. I needed Colorado last year, but not this year and Colorado was automatically installed when TT 2021 was installed.

Re: Remove State from TurboTax

SchedBer — Sat, 02 Apr 2022 14:16:03 GMT

I have the same question. I want to remove New York from my version of Turbtax - and New York definitely has an income tax! I filed in New York one time about 3 years ago. Seem to me it should be simple to do.

Re: Remove State from TurboTax

CarissaM — Sun, 03 Apr 2022 22:30:36 GMT

If you are using the desktop version, please follow the instructions here to remove a state tax return.

If you are using the online version, please follow the instructions here to contact us by phone. @SchedBer

Re: Remove State from TurboTax

Taxfilerforlife111 — Mon, 04 Apr 2022 22:36:50 GMT

I find the answer I get from Intuit VERY poor.

They tell you how to remove state forms, but do not provide a way to permanently remove a state program from download / updates etc. This even carries forward to the NEXT year too!

I have seen others suggest very complicated ways to remove AppData files etc. but unwanted states still appear.

Intuit really needs to add a choice to cleanup and permanently remove a state.

The "customer service" is a bunch of 3rd party hired folks who just read a script and cannot do more than that.

Re: Remove State from TurboTax

drweave — Wed, 06 Apr 2022 01:43:51 GMT

Tennessee has a Hall Income Tax for one more year (1% tax on dividends and interest). Turbo Tax is not allowing the Tennessee form to be downloaded which it did last year when there was a 2 percent tax.

Re: Remove State from TurboTax

xmasbaby0 — Wed, 06 Apr 2022 01:45:26 GMT

@drweave

TENNESSEE TN does not have a personal income tax.

https://www.tn.gov/revenue/taxes/hall-income-tax.html

Re: Remove State from TurboTax

JodyBossle — Wed, 06 Apr 2022 15:52:00 GMT

Per the Tennessee web site: https://www.tn.gov/revenue/taxes/hall-income-tax.html

Hall Income tax was repealed for tax periods that begin on January 1, 2021, or later. Please do not file a return for any tax year that begins on or after January 1, 2021.

Re: Remove State from TurboTax

sam1107 — Fri, 26 Aug 2022 11:01:10 GMT

I have a similar issue regarding the removal of a state return from my downloaded TurboTax Deluxe 2021 application. I live in Maine and work in NH, and while completing my taxes I initially moved through the step-by-step guide through the NH state taxes, not really thinking about it, but now NH is stuck in the "free" slot for my state taxes. I already tried the suggestion of simply selecting File and then Remove State Return, and even after doing so NH is still showing as the state in that spot and I can't select ME as the return I'd like to complete for free. I haven't been charged for the second state yet, but it seems I can't move forward without this happening. Any suggestions?

Re: Remove State from TurboTax

xmasbaby0 — Fri, 26 Aug 2022 12:44:25 GMT

@sam1107 What software are you using? It sounds like you actually have a misunderstanding of the way the fees are structured.

If you are using online TurboTax, you have to pay for each state return you prepare.

If you are using the CD/download, then you get the software to prepare one state return ----but you are still charged a fee if you e-file that state return. It will not matter whether that is the "first" or "second" state return. Every state return you e-file will cost you the $25 e-file fee. The extra state software will cost you the fee for the software itself and the e-file fee. The only way to avoid the state e-file fees is to print, sign and mail the state returns.

As for what order to prepare the returns in---make sure you prepare the non-resident return first, then prepare the return for the state you live in. Stop worrying about which state program is "free" since that does not matter at all.

Re: Remove State from TurboTax

xmasbaby0 — Fri, 26 Aug 2022 12:52:57 GMT

@sam1107 More...

E-filing fee in desktop software

Did you purchase desktop software with state software included? They sell Deluxe both with and without state software--so you have to be careful which one you choose. And even if it does have the state software download included, that is for preparing the state. There is an extra fee to e-file the state. You can avoid the state e-file fee if you print and mail the state instead of e-filing it.

From the TurboTax website:

Once you've completed your federal tax return, easily transfer your information and have the option of completing your state taxes using TurboTax.

One state INCLUDED with TurboTax Deluxe,
Premier, and Home & Business

Prepare and print unlimited returns for one state at no extra cost. Only $45 per additional state. E-file additional*

Just add TurboTax State from the State Taxes section of your TurboTax CD/Download federal product.