https://ttlc.intuit.com/community/state-taxes/discussion/tt2021-windows-download-problem-with-oregon-state-e-filing/01/2475173#M114125 <P>I am using TT Premier with one free state (Oregon) as I do every year. This year I downloaded from Amazon as opposed to getting the DVD at Costco, but this is not the problem.&nbsp; I am running it on a Windows PC, which was recently updated by MS push to Windows 11.&nbsp; &nbsp;&nbsp;</P><P>&nbsp;</P><P>I got the Federal and State taxes filled out, no problem.&nbsp; It goes through the check with no errors.&nbsp; I got the e-filing setup - acknowledges my bank account, email.&nbsp; pins,&nbsp; etc etc.. it says ready to e-file.&nbsp; &nbsp;</P><P>&nbsp;</P><P>When it gets to the state,&nbsp; I paid the $20 fee with my credit card.&nbsp; The purchase shows up in my Intuit account.&nbsp; However,&nbsp; in the TT program, when I hit Continue to e-file, it brings up the pay with credit card or deduct from your refund screen again, as if I didn't pay.&nbsp; &nbsp;I hit the pay with credit card again, and a pop window says the state purchase is activated but I need to Add the state when I close the pop up window.&nbsp; The Oregon state is already added and completed - can look in forms and see the state forms.&nbsp;</P><P>I spent about one hour with an Intuit phone support person and they could not figure it out.&nbsp; &nbsp;They said they had to file an internal bug ticket and did not know how long it would take to get a resolution.&nbsp; All I know is I can't file my taxes using the Intuit TT product.&nbsp; So I will give it a couple of days.&nbsp; &nbsp; If this persists, I will have no choice but to purchase a competitors product and redo my taxes with that SW, and of course I will demand a refund from Intuit .&nbsp; &nbsp;&nbsp;</P><P>And no, the State loop problem fix from TY2020 does not fix this.&nbsp; &nbsp;</P><P>&nbsp;</P><P>Anyone else see this problem ?&nbsp;</P> Sun, 13 Feb 2022 18:40:22 GMT mtcooper 2022-02-13T18:40:22Z https://ttlc.intuit.com/community/state-taxes/discussion/tt2021-windows-download-problem-with-oregon-state-e-filing/01/2475173#M114125 <P>I am using TT Premier with one free state (Oregon) as I do every year. This year I downloaded from Amazon as opposed to getting the DVD at Costco, but this is not the problem.&nbsp; I am running it on a Windows PC, which was recently updated by MS push to Windows 11.&nbsp; &nbsp;&nbsp;</P><P>&nbsp;</P><P>I got the Federal and State taxes filled out, no problem.&nbsp; It goes through the check with no errors.&nbsp; I got the e-filing setup - acknowledges my bank account, email.&nbsp; pins,&nbsp; etc etc.. it says ready to e-file.&nbsp; &nbsp;</P><P>&nbsp;</P><P>When it gets to the state,&nbsp; I paid the $20 fee with my credit card.&nbsp; The purchase shows up in my Intuit account.&nbsp; However,&nbsp; in the TT program, when I hit Continue to e-file, it brings up the pay with credit card or deduct from your refund screen again, as if I didn't pay.&nbsp; &nbsp;I hit the pay with credit card again, and a pop window says the state purchase is activated but I need to Add the state when I close the pop up window.&nbsp; The Oregon state is already added and completed - can look in forms and see the state forms.&nbsp;</P><P>I spent about one hour with an Intuit phone support person and they could not figure it out.&nbsp; &nbsp;They said they had to file an internal bug ticket and did not know how long it would take to get a resolution.&nbsp; All I know is I can't file my taxes using the Intuit TT product.&nbsp; So I will give it a couple of days.&nbsp; &nbsp; If this persists, I will have no choice but to purchase a competitors product and redo my taxes with that SW, and of course I will demand a refund from Intuit .&nbsp; &nbsp;&nbsp;</P><P>And no, the State loop problem fix from TY2020 does not fix this.&nbsp; &nbsp;</P><P>&nbsp;</P><P>Anyone else see this problem ?&nbsp;</P> Sun, 13 Feb 2022 18:40:22 GMT https://ttlc.intuit.com/community/state-taxes/discussion/tt2021-windows-download-problem-with-oregon-state-e-filing/01/2475173#M114125 mtcooper 2022-02-13T18:40:22Z https://ttlc.intuit.com/community/state-taxes/discussion/re-tt2021-windows-download-problem-with-oregon-state-e-filing/01/2485671#M114845 <P>my gosh - this does not bode well....&nbsp; no response.... my post now buried deep in the forum...&nbsp; hello Turbotax - anyone out there?&nbsp; &nbsp;&nbsp;</P> Wed, 16 Feb 2022 17:03:03 GMT https://ttlc.intuit.com/community/state-taxes/discussion/re-tt2021-windows-download-problem-with-oregon-state-e-filing/01/2485671#M114845 mtcooper 2022-02-16T17:03:03Z https://ttlc.intuit.com/community/state-taxes/discussion/re-tt2021-windows-download-problem-with-oregon-state-e-filing/01/2485964#M114869 <P>We are currently experiencing an issue with this within the system.&nbsp;</P> <P>&nbsp;</P> <P>Please click <A href="https://ttlc.intuit.com/community/taxation/help/why-am-i-receiving-an-error-message-when-i-try-to-pay-with-a-credit-card/00/2464387" target="_blank">here</A> to sign up to receive an update. We apologize for the inconvenience.&nbsp;</P> Wed, 16 Feb 2022 18:10:41 GMT https://ttlc.intuit.com/community/state-taxes/discussion/re-tt2021-windows-download-problem-with-oregon-state-e-filing/01/2485964#M114869 CarissaM 2022-02-16T18:10:41Z