topic Re: Any Issues with E-filing this year ??? in State tax filing

Any Issues with E-filing this year ???

mslatinlady — Tue, 08 Feb 2022 19:38:09 GMT

I'm ready to e-file my returns. HOWEVER - Before I e-file, I would like to know if there are any problems with e-filing like there were last year ? Last year, thousands of people had problems using Turbotax and effiling their federal and state returns. So, before I e-file this year, I would like to know if there are problems ?? THANKS AND BLESSINGS ! (I live in California and need to know if Turbotax is having issues filing with California as well).....

Re: Any Issues with E-filing this year ???

Kat — Fri, 11 Feb 2022 03:56:39 GMT

This early in filing season, there are ALWAYS issues with filing. Some state forms, though they may be available for e-filing, are not available for printing.

In my opinion (and that's all it is....an opinion), it's best to wait until a little later in filing season to e-file.

Blessings to you, too!

Re: Any Issues with E-filing this year ???

mcgeecpa — Fri, 11 Feb 2022 06:33:38 GMT

YES!!! The software still returned a blank white screen when you click "continue' to the payment with credit card screen for e-file of state taxes. change display resolution, reboot etc, etc. after 4 hours on phone with TT, they were unable to fix it, wanted to manually process my payment and provide a code to enter on the screen. Issue was the screen would not shown any entries at all. Their answer was driver needed to be updated on laptop. Well we just verified all windows updates were done via shared my screen with them. So off the phone and no resolution. I was frustrated and determined....so played around.....
Fix for me was I changed back and forth from 100% to 125% on display setting. Form loaded but could not click, so even thought you think it didn't click, change display to 100% and go back to TT, then next form is shown, can't enter, but act as if you are in the field, then display setting change to 125%, back to TT, will see entry, still can't enter, setting back to 100%, back to TT, enter next field, even though can not see it, go display setting, set to 125%, back to TT, can now see it on form. Continue this all the way thru all forms, including login to TT, CC number, confirmation etc.....finally on final screen you can print the confirmation the efile submit button works.