topic State being downloaded/updated even though it's not being used in State tax filing

State being downloaded/updated even though it's not being used

tonyteshera — Thu, 10 Feb 2022 21:26:50 GMT

In past years, I've filed State taxes in California, but I no longer live there and I don't need to file state taxes in Washington where I live now. I've searched on how to remove a state, but all of the directions are for removing a state from a specific tax return, not from the software downloaded to my computer. I don't have California in any tax return files (TurboTax correctly sees that I don't need to file a state return anywhere), but since I've used it in past versions, every weekly software update downloads updates for California. This takes time and is annoying.

How can I stop TurboTax from doing this?

Re: State being downloaded/updated even though it's not being used

SteamTrain — Thu, 10 Feb 2022 22:50:32 GMT

It's annoying, but no real way to stop it.

One year I had 3 non-used states that downloaded and updated because I had used them "sometime" in the past.

I never got rid of them until I moved to a new computer, and re-installed programs for the past 3 yrs of TTX software. Since none of those 3 yrs had actually used another state on the new computer, they never showed up again.

I "think" someone finally found a way by messing around deleting certain files in the TTX program directories....but it was a bit convoluted, and not sure it wasn't just temporary.

Re: State being downloaded/updated even though it's not being used

HeatherPLO — Sat, 12 Feb 2022 19:27:12 GMT

@tonyteshera

Try these steps in the Help Article here to see if this provides a resolution.

If not, please give us a call directly using the steps in this Help Article so we can take a look at your account and specific information.

Re: State being downloaded/updated even though it's not being used

tonyteshera — Sun, 13 Feb 2022 19:00:16 GMT

This is not helpful. Per step 2, "This won't delete your state program, just the state tax return". This is the opposite of what I'm trying to achieve. I don't have any state tax returns (and thus the Remove State menu option is disabled). I'm trying to remove the state program/download so that it doesn't download updates for it every time I start the program. This takes/wastes a lot of time.