topic Re: Ny it-196 update in State tax filing

Ny it-196 update

bobbogan5427 — Mon, 09 Mar 2026 06:23:26 GMT

Using online software - error on NY IT-196 - saying i need to update and cannot file the NYS return

Re: Ny it-196 update

TiffanyL — Sat, 05 Feb 2022 17:11:22 GMT

This is currently being investigated. I would suggest checking back later in the week for an update.

@bobbogan5427

Re: Ny it-196 update

JLD994 — Sun, 06 Feb 2022 21:32:34 GMT

Having same issue. Says I need to update, but update indicates I'm "up to date". Can't proceed to file until fixed

Re: Ny it-196 update

tanteveevee — Mon, 07 Feb 2022 22:36:00 GMT

Having same issue. Endless loop.

Re: Ny it-196 update

CarissaM — Mon, 07 Feb 2022 22:54:41 GMT

Thank you for reporting this issue to us. We are currently working on this issue and will post more as information becomes available.

We apologize for any inconvenience the delay may cause.

Re: Ny it-196 update

tjedan96tax — Tue, 08 Feb 2022 00:49:02 GMT

When will this get fixed??? This is unacceptable. Can I get a refund since your program doesn't work?

Re: Ny it-196 update

dreeder32 — Tue, 08 Feb 2022 01:26:03 GMT

Same here -- also my CA filing is hung up with same issues. Both NY and CA forms involve mortgage interest adjustments THAT I AM NOT MAKING!!!!

Re: Ny it-196 update

CarissaM — Tue, 08 Feb 2022 02:44:44 GMT

When the issue is fixed we will provide more information. We are currently looking into the issue.

Re: Ny it-196 update

lisag08 — Wed, 09 Feb 2022 03:12:55 GMT

When will this be fixed? We are simply asking for an ETA. I've been checking for over a week and it's a complete waste of my time. It's unacceptable that you don't allow someone to file for NYS after paying for e-file. Create a warning message when someone tries to pay to e-file NYS taxes rather than taking money for something you cannot do!

Re: Ny it-196 update

tjedan96tax — Wed, 09 Feb 2022 03:24:49 GMT

Maybe you should concentrate your funds on providing a working program instead of advertising your product during Olympics.

Re: Ny it-196 update

JLD994 — Wed, 09 Feb 2022 20:37:06 GMT

I've been using Turbo Tax pretty much since it came out. It seems to me this is no small issue and a more detailed explanation of what is going on is owed to your users. I'm really starting to reconsider if I will continue using this product if some satisfactory answers aren't provided soon

Re: Ny it-196 update

bretts09 — Wed, 09 Feb 2022 22:31:57 GMT

having same issue