topic unable to make a payment in order to file state taxes in State tax filing https://ttlc.intuit.com/community/state-taxes/discussion/unable-to-make-a-payment-in-order-to-file-state-taxes/01/2276275#M104646 Fri, 14 May 2021 21:23:03 GMT bj491 2021-05-14T21:23:03Z unable to make a payment in order to file state taxes https://ttlc.intuit.com/community/state-taxes/discussion/unable-to-make-a-payment-in-order-to-file-state-taxes/01/2276275#M104646 Fri, 14 May 2021 21:23:03 GMT https://ttlc.intuit.com/community/state-taxes/discussion/unable-to-make-a-payment-in-order-to-file-state-taxes/01/2276275#M104646 bj491 2021-05-14T21:23:03Z Re: unable to make a payment in order to file state taxes https://ttlc.intuit.com/community/state-taxes/discussion/re-unable-to-make-a-payment-in-order-to-file-state-taxes/01/2277301#M104727 <P>same!&nbsp; screen locks &amp; won't allow to hit "continue" to make payment&nbsp; &nbsp;Been trying for days</P> Sat, 15 May 2021 02:27:48 GMT https://ttlc.intuit.com/community/state-taxes/discussion/re-unable-to-make-a-payment-in-order-to-file-state-taxes/01/2277301#M104727 AA007 2021-05-15T02:27:48Z Re: unable to make a payment in order to file state taxes https://ttlc.intuit.com/community/state-taxes/discussion/re-unable-to-make-a-payment-in-order-to-file-state-taxes/01/2277318#M104729 <P>I know it seems cliché, but try to clear cache and cookies.&nbsp; If that doesn't work, try contacting customer service.</P> Sat, 15 May 2021 02:35:28 GMT https://ttlc.intuit.com/community/state-taxes/discussion/re-unable-to-make-a-payment-in-order-to-file-state-taxes/01/2277318#M104729 DanielV01 2021-05-15T02:35:28Z Re: unable to make a payment in order to file state taxes https://ttlc.intuit.com/community/state-taxes/discussion/re-unable-to-make-a-payment-in-order-to-file-state-taxes/01/2278152#M104793 <P>I had the same problem with my fairly new Dell 15 inch laptop. I moved my TurboTax file to the older laptop I used last year and it worked fine. I now remember that I also had trouble entering my Amazon verification code when I first opened TurboTax a few weeks ago. That was resolved by changing my Windows display resolution from 1920x1080 to 800x600 as I read in a comment online. That might have worked on the screen to pay for the state filing but I had already filed my taxes using my older laptop.</P> Sat, 15 May 2021 14:40:18 GMT https://ttlc.intuit.com/community/state-taxes/discussion/re-unable-to-make-a-payment-in-order-to-file-state-taxes/01/2278152#M104793 broxman 2021-05-15T14:40:18Z Re: unable to make a payment in order to file state taxes https://ttlc.intuit.com/community/state-taxes/discussion/re-unable-to-make-a-payment-in-order-to-file-state-taxes/01/2281429#M105088 <P>Having the exact same problem.&nbsp; &nbsp;Working on a brand new Dell laptop.&nbsp; Had issues installing until I changed the display resolution.&nbsp; &nbsp;Same fix doesn't work to efile state return.&nbsp; &nbsp; Been using Turbo Tax for years and this will be my last one considering cost and wasted time due to software issues.&nbsp; &nbsp;Too much hassle for what should be easy and simple.&nbsp; &nbsp;</P> Sun, 16 May 2021 13:30:06 GMT https://ttlc.intuit.com/community/state-taxes/discussion/re-unable-to-make-a-payment-in-order-to-file-state-taxes/01/2281429#M105088 dlk714 2021-05-16T13:30:06Z Re: unable to make a payment in order to file state taxes https://ttlc.intuit.com/community/state-taxes/discussion/re-unable-to-make-a-payment-in-order-to-file-state-taxes/01/2281793#M105104 <P>I have a different problem. My payment went through (I have the receipt), but it still hasn't been posted to my credit card a week later. Maybe I'm jumping the gun here, but I think it's odd.</P> Sun, 16 May 2021 15:33:10 GMT https://ttlc.intuit.com/community/state-taxes/discussion/re-unable-to-make-a-payment-in-order-to-file-state-taxes/01/2281793#M105104 tranalli 2021-05-16T15:33:10Z
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topic unable to make a payment in order to file state taxes in State tax filing
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unable to make a payment in order to file state taxes
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Re: unable to make a payment in order to file state taxes
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<P>same!&nbsp; screen locks &amp; won't allow to hit "continue" to make payment&nbsp; &nbsp;Been trying for days</P>
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<pubDate>Sat, 15 May 2021 02:27:48 GMT</pubDate>
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Re: unable to make a payment in order to file state taxes
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<P>I know it seems cliché, but try to clear cache and cookies.&nbsp; If that doesn't work, try contacting customer service.</P>
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<pubDate>Sat, 15 May 2021 02:35:28 GMT</pubDate>
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Re: unable to make a payment in order to file state taxes
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https://ttlc.intuit.com/community/state-taxes/discussion/re-unable-to-make-a-payment-in-order-to-file-state-taxes/01/2278152#M104793
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<P>I had the same problem with my fairly new Dell 15 inch laptop. I moved my TurboTax file to the older laptop I used last year and it worked fine. I now remember that I also had trouble entering my Amazon verification code when I first opened TurboTax a few weeks ago. That was resolved by changing my Windows display resolution from 1920x1080 to 800x600 as I read in a comment online. That might have worked on the screen to pay for the state filing but I had already filed my taxes using my older laptop.</P>
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<pubDate>Sat, 15 May 2021 14:40:18 GMT</pubDate>
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Re: unable to make a payment in order to file state taxes
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https://ttlc.intuit.com/community/state-taxes/discussion/re-unable-to-make-a-payment-in-order-to-file-state-taxes/01/2281429#M105088
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<P>Having the exact same problem.&nbsp; &nbsp;Working on a brand new Dell laptop.&nbsp; Had issues installing until I changed the display resolution.&nbsp; &nbsp;Same fix doesn't work to efile state return.&nbsp; &nbsp; Been using Turbo Tax for years and this will be my last one considering cost and wasted time due to software issues.&nbsp; &nbsp;Too much hassle for what should be easy and simple.&nbsp; &nbsp;</P>
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<pubDate>Sun, 16 May 2021 13:30:06 GMT</pubDate>
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Re: unable to make a payment in order to file state taxes
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<P>I have a different problem. My payment went through (I have the receipt), but it still hasn't been posted to my credit card a week later. Maybe I'm jumping the gun here, but I think it's odd.</P>
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