topic Georgia return in State tax filing

Georgia return

taxph — Fri, 14 May 2021 18:38:26 GMT

Succesfully filed for federal and two states.

Georgia return keeps saying "Your submission didn't go through. Please try again later."

Georgia is the only return that requires pdf attachments for business credits. I can only guess that's the problem, although turbotax says they are properly attached.

Re: Georgia return

JotikaT2 — Fri, 14 May 2021 18:53:41 GMT

If you are still having issues, please refer to the following link for additional suggestions to resolve to the issue.

Transmit return issue resolutions

Re: Georgia return

taxph — Fri, 14 May 2021 19:01:50 GMT

Thanks, but I've checked cookies and pop up blockers and nothing helps. I'm trying to file from downloaded software. I've tried to transmit over 100 times now and just an error message every time.

Three filings were easy and successful.

The only problem is with Georgia which REQUIRES you to e-file to claim these credits, and also requires you to attach pdf documents. This has to be the problem since the other three went through. Turbotax is going to cost us a lot of money losing these credits if it won't file.

Re: Georgia return

JotikaT2 — Fri, 14 May 2021 19:25:27 GMT

You may need to contact us for assistance using the link below. An agent will be able to see what is going on and work with you to solve the issue.

But as the tax deadline is very close, the wait times will be longer than normal.

Contact TurboTax

Re: Georgia return

taxph — Fri, 14 May 2021 19:36:38 GMT

Yes, I realize timing is close, but also thought I was down to just pressing the button with three days to go.

I've called and been hung up on while on hold.

I've also tried to spend extra to upgrade my turbotax to the highest level to see if that helps. But I was charged, and haven't gotten an e-mail with a link or anything to download or upgrade either.

Instead I keep getting e-mails about all the badges I've earned since I've spent most of the day just trying to press transmit on a finished tax return that the Turbotax software keeps telling me is 100% correct, checked and guaranteed.