topic Re: efile in State tax filing

efile

LarryCif — Tue, 16 Feb 2021 21:58:31 GMT

I can no longer e-file but already paid the $20 state e-file fee. How do I get a refund?

Re: efile

HeatherPLO — Sat, 20 Feb 2021 18:56:38 GMT

Hello. Thank you for letting us know.

The fee is actually not for e-filing. It is for our program to assist in creating your return. Sometimes, unfortunately, you are not able to e-file. Please see the Help Article here for more details.

Re: efile

davehanbury — Mon, 22 Feb 2021 21:39:13 GMT

BS. my cd states that state return was included, and that said i had to pay $20 to efile. you can do better than that.

Re: efile

gunali — Tue, 23 Feb 2021 02:23:47 GMT

I agree. The state return is free with turbo tax, it costs $20 to e-file. I did the same thing. paid the $20 and then found out I could not e-file. I want a refund. How do I get it?

Re: efile

CarissaM — Wed, 24 Feb 2021 00:57:57 GMT

If you need a refund, please contact customer support by clicking here.

Please specify you need assistance with a product refund to be connected to the proper department.

Re: efile

stevex1561 — Wed, 21 Apr 2021 18:25:50 GMT

Well, I've been using Turbotax for over a decade. Deluxe does include state tax (forms) but it doesn't include state efiling. So you can print/mail state. In fact the cover of the product clearly states "Federal Returns + Federal E-File"

My question is the (now) $25 CA efile fee. Is that per efile or (like Federal) is that for up to 5 CA efiles?

Re: efile

VolvoGirl — Wed, 21 Apr 2021 18:24:51 GMT

It's for EACH state return (including the first one) is $20 to efile, usually goes up to $25 March 1. Or you can print and mail state for free. Except NY is free to efile.

Re: efile

Cpt0866 — Thu, 17 Mar 2022 19:00:21 GMT

I paid $25 to efile Minnesota which was rejected.

I see you now need to jump thru hoops to get a refund.

Re: efile

Cpt0866 — Thu, 17 Mar 2022 19:02:12 GMT

This "help" article does not explain how to a refund Of the $25 I paid to efile Minnesota.

Re: efile

xmasbaby0 — Thu, 17 Mar 2022 20:05:57 GMT

@Cpt0866

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number