topic Does turbotax refund the chrges i paid to use service? i already paid for service and requested refund with no reply in After you file

Does turbotax refund the chrges i paid to use service? i already paid for service and requested refund with no reply

barbiey713 — Tue, 04 Jun 2019 23:23:21 GMT

CarolynM — Tue, 04 Jun 2019 23:23:23 GMT

It depends.

TurboTax does not typically refund if you merely changed your mind.

I would call customer support later in the week when they are not swamped. Phone is (800) 446-8848.

cgarcia — Tue, 04 Jun 2019 23:23:24 GMT

You can request a refund for the desktop software at this link

The 60 day money back guarantee does not apply to TurboTax Online or the mobile app.