topic Our drivers licenses are new since the last return transcript in After you file

Our drivers licenses are new since the last return transcript

willy — Tue, 04 Jun 2019 22:30:18 GMT

So the IRS is rejecting the e-file. Hod do we fix?

Thank you DoninGA, my AGI was correct (verified with IRS...

willy — Tue, 04 Jun 2019 22:30:19 GMT

Thank you DoninGA, my AGI was correct (verified with IRS transcripts). I just tried e-filing again without entering a drivers license.
Will post again if that worked.

It was not a problem with the drivers licenses. We had o...

willy — Tue, 04 Jun 2019 22:30:21 GMT

It was not a problem with the drivers licenses. We had other issues getting the last return accepted and when you file late the AGI records may not match.

Try using a 0 (zero) for the 2015 AGI. If that is also r...

DoninGA — Tue, 04 Jun 2019 22:30:22 GMT

Try using a 0 (zero) for the 2015 AGI. If that is also rejected then print and mail the tax return(s). See this TurboTax support FAQ for the procedure for printing and mailing - <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online">https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online</a>

That worked! (Using a 0 for AGI) Thank you!

willy — Tue, 04 Jun 2019 22:30:24 GMT

That worked! (Using a 0 for AGI)
Thank you!

Your electronic signature for a federal tax return when e...

DoninGA — Tue, 04 Jun 2019 22:30:25 GMT

Your electronic signature for a federal tax return when e-filing is the 2015 AGI or self-selected PIN you used on the 2015 federal tax return, it is not a drivers license.
See this TurboTax support FAQ for a 2015 AGI - https://ttlc.intuit.com/questions/1900840-how-do-i-find-last-year-s-agi