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    <title>topic I am unable to access my 2017 returns to upload in After you file</title>
    <link>https://ttlc.intuit.com/community/after-you-file/discussion/i-am-unable-to-access-my-2017-returns-to-upload/01/427121#M84015</link>
    <description>&lt;P&gt;I filed my return through turbotax in 2017, but am unable to find it in my account.&amp;nbsp; I am using a different computer this year.&lt;/P&gt;</description>
    <pubDate>Tue, 04 Jun 2019 21:32:29 GMT</pubDate>
    <dc:creator>annemariedesigns</dc:creator>
    <dc:date>2019-06-04T21:32:29Z</dc:date>
    <item>
      <title>I am unable to access my 2017 returns to upload</title>
      <link>https://ttlc.intuit.com/community/after-you-file/discussion/i-am-unable-to-access-my-2017-returns-to-upload/01/427121#M84015</link>
      <description>&lt;P&gt;I filed my return through turbotax in 2017, but am unable to find it in my account.&amp;nbsp; I am using a different computer this year.&lt;/P&gt;</description>
      <pubDate>Tue, 04 Jun 2019 21:32:29 GMT</pubDate>
      <guid>https://ttlc.intuit.com/community/after-you-file/discussion/i-am-unable-to-access-my-2017-returns-to-upload/01/427121#M84015</guid>
      <dc:creator>annemariedesigns</dc:creator>
      <dc:date>2019-06-04T21:32:29Z</dc:date>
    </item>
    <item>
      <title>You have to access the file from the computer you used, i...</title>
      <link>https://ttlc.intuit.com/community/after-you-file/discussion/you-have-to-access-the-file-from-the-computer-you-used-i/01/427127#M84017</link>
      <description>You have to access the file from the computer you used, it saves in the document inbox of the computer not the software program. I had the same problem.</description>
      <pubDate>Tue, 04 Jun 2019 21:32:30 GMT</pubDate>
      <guid>https://ttlc.intuit.com/community/after-you-file/discussion/you-have-to-access-the-file-from-the-computer-you-used-i/01/427127#M84017</guid>
      <dc:creator>golfboy4417</dc:creator>
      <dc:date>2019-06-04T21:32:30Z</dc:date>
    </item>
    <item>
      <title>Re: I am unable to access my 2017 returns to upload. My husband, Alvin Leon Gaston, used his cell phone number in the field which requests my phone number.  He disconnected service to [phone number removed].  I was unable to turn the phone on using that number.</title>
      <link>https://ttlc.intuit.com/community/after-you-file/discussion/re-i-am-unable-to-access-my-2017-returns-to-upload-my-husband-alvin-leon-gaston-used-his-cell-phone/01/1751818#M451243</link>
      <description>&lt;P&gt;I have reviewed the message, regarding June of this year.&amp;nbsp; I did not send that message informing you that I'm using a different computer or device.&amp;nbsp; I have been informed there was a check sent.&amp;nbsp; I have not signed any checks from the government.&amp;nbsp; I have been in Cleveland, Mississippi since June 13th, 2020.&amp;nbsp; Alvin [PII removed], has asked for a divorce.&amp;nbsp; He has terminated cell phone service to [phone number removed].&amp;nbsp; I was unable to reactivate service using that number.&amp;nbsp; My new number is [phone number removed].&amp;nbsp; I am not able to access his cell phone, #[phone number removed].&amp;nbsp; I am unable to confirm information w/IRS. I do not have any paperwork, as it is in the household&amp;nbsp;@&lt;/P&gt;
&lt;P&gt;[PII removed].&amp;nbsp; Alvin has informed me that, contrary to my understanding, he would not return to MS w/items he was to bring @ later point and&amp;nbsp; asked me not to return to the home I purchased.&amp;nbsp; He asked me to put his name on the house.&amp;nbsp; He asked me to put his name on my car.&amp;nbsp; I am unable to send Alvin money, in my current employment, as in past employments.&amp;nbsp; And for that reason, he has cut all ties w/me.&lt;/P&gt;</description>
      <pubDate>Mon, 07 Dec 2020 18:12:20 GMT</pubDate>
      <guid>https://ttlc.intuit.com/community/after-you-file/discussion/re-i-am-unable-to-access-my-2017-returns-to-upload-my-husband-alvin-leon-gaston-used-his-cell-phone/01/1751818#M451243</guid>
      <dc:creator>MLwright63</dc:creator>
      <dc:date>2020-12-07T18:12:20Z</dc:date>
    </item>
    <item>
      <title>Re: I am unable to access my 2017 returns to upload. My husband, Alvin Leon Gaston, used his cell phone number in the field which requests my phone number.  He disconnected service to [phone number removed].  I was unable to turn the phone on using that n</title>
      <link>https://ttlc.intuit.com/community/after-you-file/discussion/re-i-am-unable-to-access-my-2017-returns-to-upload-my-husband-alvin-leon-gaston-used-his-cell-phone/01/1751823#M451246</link>
      <description>&lt;P class="p1"&gt;&lt;SPAN class="s1"&gt;This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax.&lt;SPAN class="Apple-converted-space"&gt;&amp;nbsp; &lt;/SPAN&gt;Please remove the personal information you posted here ASAP by returning to your post and clicking the three little blue dots on the upper right to edit your post.&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 07 Dec 2020 15:31:08 GMT</pubDate>
      <guid>https://ttlc.intuit.com/community/after-you-file/discussion/re-i-am-unable-to-access-my-2017-returns-to-upload-my-husband-alvin-leon-gaston-used-his-cell-phone/01/1751823#M451246</guid>
      <dc:creator>xmasbaby0</dc:creator>
      <dc:date>2020-12-07T15:31:08Z</dc:date>
    </item>
    <item>
      <title>Re: I am unable to access my 2017 returns to upload. My husband, Alvin Leon Gaston, used his cell phone number in the field which requests my phone number.  He disconnected service to [phone number removed].  I was unable to turn the phone on using that n</title>
      <link>https://ttlc.intuit.com/community/after-you-file/discussion/re-i-am-unable-to-access-my-2017-returns-to-upload-my-husband-alvin-leon-gaston-used-his-cell-phone/01/1751829#M451250</link>
      <description>&lt;P&gt;&lt;a href="https://ttlc.intuit.com/community/user/viewprofilepage/user-id/2777101"&gt;@MLwright63&lt;/a&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;FONT size="5"&gt;&lt;SPAN class="s1"&gt;&lt;A href="https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/00/25927" target="_blank"&gt;https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/00/25927&lt;/A&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;To access your TurboTax account you have to use the exact account and user ID that were used when you prepared a tax return using the account:&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;SPAN class="s1"&gt;Many people have multiple TT accounts and forget how to access them.&lt;SPAN class="Apple-converted-space"&gt;&amp;nbsp; &lt;/SPAN&gt;Log out of the account you are in now.&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p2"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;SPAN class="s1"&gt;Account recovery&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;SPAN class="s2"&gt;&lt;A href="https://myturbotax.intuit.com/account-recovery/" target="_blank"&gt;https://myturbotax.intuit.com/account-recovery/&lt;/A&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;SPAN class="s2"&gt;&lt;A href="https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password" target="_blank"&gt;https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password&lt;/A&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;SPAN class="s1"&gt;Or did you use the desktop version of TurboTax?&lt;SPAN class="Apple-converted-space"&gt;&amp;nbsp; &lt;/SPAN&gt;If so, the files are on your own hard drive or any backup device you used like a flash drive.&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p2"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;SPAN class="s2"&gt;&lt;A href="https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have" target="_blank"&gt;https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have&lt;/A&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;SPAN class="s2"&gt;&lt;A href="https://ttlc.intuit.com/questions/1901535" target="_blank"&gt;https://ttlc.intuit.com/questions/1901535&lt;/A&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;SPAN class="s2"&gt;&lt;A href="https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac" target="_blank"&gt;https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac&lt;/A&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;SPAN class="s2"&gt;&lt;A href="https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows" target="_blank"&gt;https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows&lt;/A&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p2"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;SPAN class="s1"&gt;&lt;STRONG&gt;To get a copy of your previously filed returns prepared with online TurboTax &lt;/STRONG&gt;&lt;A href="https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online" target="_blank"&gt;&lt;SPAN class="s2"&gt;&lt;STRONG&gt;https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online&lt;/STRONG&gt;&lt;/SPAN&gt;&lt;/A&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p2"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;SPAN class="s1"&gt;&lt;STRONG&gt;&lt;A href="https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbotax-online" target="_blank"&gt;https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbotax-online&lt;/A&gt;&lt;/STRONG&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p1"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;SPAN class="s1"&gt;&lt;STRONG&gt;As for the IRS:&lt;/STRONG&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;SPAN class="s1"&gt;&lt;A href="https://ttlc.intuit.com/community/refunds/help/how-do-i-replace-a-lost-or-damaged-tax-refund-check/00/26320" target="_blank"&gt;https://ttlc.intuit.com/community/refunds/help/how-do-i-replace-a-lost-or-damaged-tax-refund-check/00/26320&lt;/A&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p1"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;SPAN class="s1"&gt;&lt;A href="https://www.irs.gov/faqs/irs-procedures/address-changes/address-changes" target="_blank"&gt;https://www.irs.gov/faqs/irs-procedures/address-changes/address-changes&lt;/A&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p1"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p1"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;SPAN class="s1"&gt;You can get a free transcript of a tax return from the IRS&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;SPAN class="s1"&gt;&lt;A href="https://www.irs.gov/individuals/get-transcript" target="_blank"&gt;https://www.irs.gov/individuals/get-transcript&lt;/A&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p2"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;SPAN class="s2"&gt;Or you can pay the IRS $50 for an actual copy of your tax return which will include copies of your W-2’s&lt;SPAN class="Apple-converted-space"&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;SPAN class="s2"&gt;&lt;A href="https://www.irs.gov/pub/irs-pdf/f4506.pdf" target="_blank"&gt;https://www.irs.gov/pub/irs-pdf/f4506.pdf&lt;/A&gt; &lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p1"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p1"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p1"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p1"&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 07 Dec 2020 15:38:17 GMT</pubDate>
      <guid>https://ttlc.intuit.com/community/after-you-file/discussion/re-i-am-unable-to-access-my-2017-returns-to-upload-my-husband-alvin-leon-gaston-used-his-cell-phone/01/1751829#M451250</guid>
      <dc:creator>xmasbaby0</dc:creator>
      <dc:date>2020-12-07T15:38:17Z</dc:date>
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