topic I have been waiting for my return for 8 weeks and it says it is still processing what can I do can I upgrade my service with you? in After you file

I have been waiting for my return for 8 weeks and it says it is still processing what can I do can I upgrade my service with you?

turtle79loveless — Tue, 04 Jun 2019 21:07:47 GMT

TT has nothing to do with the IRS taking a long time to p...

Critter — Tue, 04 Jun 2019 21:07:49 GMT

TT has nothing to do with the IRS taking a long time to process the return ... it is in the IRS hands now ...

The IRS no longer processes returns in first in first out batches. They are processed individually so returns sent in at the same time will not necessarily process together. The IRS states that 9 of 10 returns will process in 21 days or less. However considering that the IRS processes more than 140 million returns that means 14 million will be delayed for more than 21 days.

Think of the IRS process as a long pipe line. Some returns will be rejected before being allowed into the pipe and the rest will be accepted. Then once accepted into the pipeline many will process directly through without any delays and some will not. Some returns will be siphoned off for further review of some kind. The basis of what triggers these reviews is a well guarded secret but some are just picked randomly every year.

Some reviews are automated and some will require human attention. The processing times will vary but, due to the continued understaffing situation it could be much longer this year.

If it has been processing for more than 21 days then you can call the IRS …

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.

So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".

Then press 3 "for all other questions."

Then press 2 "for all other questions." It should then transfer you to an agent.

Or you can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1

If it's been more than 90 days since the return was accepted then you can ask for help from the Tax Payer Advocate office:

At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate.

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

If you are unsuccessful with the Taxpayer Advocate for your area, you can also try the special IRS phone number for the Taxpayer Advocate Service at 877-777-4778.

More info on the Taxpayer Advocate Service:
http://www.taxpayeradvocate.irs.gov/about/who-we-are

http://www.irs.gov/Advocate/Taxpayer-Advocate-Service-6

Also see this article for more info on how the Taxpayer Advocate Service works:
http://www.irs.gov/taxtopics/tc104.html