topic all my income data is gone! in After you file

all my income data is gone!

H-W-Walter — Sat, 28 Feb 2026 14:52:22 GMT

all income data lost

Re: all my income data is gone!

xmasbaby0 — Sat, 28 Feb 2026 14:54:57 GMT

Are you in the right account?

Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx

Account Recovery

Re: all my income data is gone!

DoninGA — Sat, 28 Feb 2026 14:55:51 GMT

If you are using the TurboTax online editions you Must sign onto the website with the exact same User ID you used to create the online account.

See this for how to view all of your TurboTax accounts - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/