How do I find my prior year tax return if I do not have the Tax Home and the documents shows me blank folders or documents I've uploaded?

DKSchwartz89 — Fri, 27 Feb 2026 00:15:06 GMT

Searching for a prior year tax return. As per https://ttlc.intuit.com/turbotax-support/en-us/help-article/prior-year-tax-return/access-prior-year-return I should have access. I only see documents that I'VE uploaded. I don't have "Tax Home". Thanks!

Re: How do I find my prior year tax return if I do not have the Tax Home and the documents shows me blank folders or documents I've uploaded?

DoninGA — Fri, 27 Feb 2026 00:17:58 GMT

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents. Click on the Year and Click on Download/print return (PDF)

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.

Re: How do I find my prior year tax return if I do not have the Tax Home and the documents shows me blank folders or documents I've uploaded?

mesquitebean — Fri, 27 Feb 2026 00:23:33 GMT

If you don't have a Tax Home tab, and if you don't have a section "Your Tax Returns & Documents", then it sounds like you have not yet started a 2025 return in that account. Here's some more info:

This answer assumes your previous returns were prepared in Online TurboTax. Any return prepared in desktop TurboTax will not be in an Online account. Here's how one would normally find past-year online returns and how to troubleshoot for multiple accounts (User IDs) if necessary. Many people end up with more than 1 account. The pathway to download the PDF or tax data file depends on whether or not you have started an online 2025 return. I provide both scenarios below, so choose which one is appropriate for your situation.

If you have not yet started a 2025 online return:

Sign in to your account. What you see next depends on whether or not you have already started a 2025 return in that account. If your left column menu is minimal, and does not have a Tax Home tab displayed, that would imply you have not started preparing a 2025 return in that account. If you haven't yet started a return, it will start asking you some questions. Answer those preliminary questions on a few screens (you don't actually have to prepare a return), and then when you are far enough into the process, the left menu column will change, and you'll then see a Tax Home option in the left menu column. Do not click the Documents tab. Instead, click on Tax Home. Then on the Tax Home screen, scroll way down to the bottom to "Your Tax Returns & Documents". Expand that section and choose the past year you want. If your past returns are not shown there, then you likely have multiple accounts and signed into the wrong one. I'll tell you below how to troubleshoot.

If you have already started a 2025 online return:

Log in, and if you've already started a 2025 return in that account, then it may already open at the Tax Home. If not, click the Tax Home tab in the left column menu. Do not use the Documents tab. At the Tax Home scroll down and expand "Your Tax Returns & Documents." If the past returns are not there, see the steps below.

If you do all that and can't find the past return, here's how to look for multiple accounts:

You can have up to 5 accounts that use the same email address for notification purposes. A User ID may be an email address, but it doesn't have to be. It might be only part of an email address, or it can be anything at all.

To get a list of your User IDs, reset password, and recover account access, etc., you can use the tool at the link below. When using the Account Recovery tool, try using your phone number first if you can still access it. After that, if necessary, then run the tool on your email address(es) you can access.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop. Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below. You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number you can still access and email address(es) that you can access, here's another method:

Go back to the tool again, but this time leave the data field blank, scroll down a bit, then choose the small blue link that says "Try something else", and it will look you up by other parameters.

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How do I find my prior year tax return if I do not have the Tax Home and the documents shows me blank folders or documents I've uploaded?

Re: How do I find my prior year tax return if I do not have the Tax Home and the documents shows me blank folders or documents I've uploaded?

Re: How do I find my prior year tax return if I do not have the Tax Home and the documents shows me blank folders or documents I've uploaded?