topic Should i call the revenue department? I filed my state tax refund on 1/26.. and checking on the progress it said not received or accepted in After you file

Should i call the revenue department? I filed my state tax refund on 1/26.. and checking on the progress it said not received or accepted

pkaunang — Thu, 26 Feb 2026 11:21:13 GMT

My state is Colorado

Re: Should i call the revenue department? I filed my state tax refund on 1/26.. and checking on the progress it said not received or accepted

mesquitebean — Thu, 26 Feb 2026 11:29:52 GMT

What is shown at the Tax Home of your Online TurboTax? Does it say accepted, rejected, printed, started, or something else?

Re: Should i call the revenue department? I filed my state tax refund on 1/26.. and checking on t...

TomK2023 — Thu, 26 Feb 2026 17:55:02 GMT

Many states (like Michigan, Colorado, and Illinois) have updated their security protocols for 2026. Thus, State Status may show "Not Found" (because the return is sitting in a secure holding queue waiting for identity verification or fraud filters).

The state website usually won't update until they actually begin the manual or automated "check-through" phase, which can take 30+ days during peak volume.

Most states will mail you a physical letter if they need you to verify your identity before they will "receive" the return into their system.

For more information: Colorado Department of Revenue Refund

For more information: Colorado Department of Revenue: Contact Us

Re: Should i call the revenue department? I filed my state tax refund on 1/26.. and checking on the progress it said not received or accepted

Gygymew — Thu, 26 Feb 2026 19:47:46 GMT

It says accepted

Re: Should i call the revenue department? I filed my state tax refund on 1/26.. and checking on the progress it said not received or accepted

mesquitebean — Thu, 26 Feb 2026 23:54:02 GMT

@pkaunang and @Gygymew

Oops! I forgot to put the link to the Colorado thread before I pressed "post", but I have now added it below.

If your TurboTax Tax Home page confirms that your efiled Colorado state return was indeed "accepted", there is a known delay problem in returns showing up in that Colorado refund lookup tool. You can join the discussion in the following thread that was set up by user @tjbc for Colorado users. Look at their experiences with that tool there, and they may be able to offer you some suggestions.

https://ttlc.intuit.com/community/taxes/discussion/colorado-2025-return-still-not-processing/01/3784880#M1407325