My Irs transcript says the refund that was issued. I received it today but I’m missing $2700 out of it. Does TurboTax hold money?

krausshannah — Sat, 21 Feb 2026 23:00:20 GMT

Re: My Irs transcript says the refund that was issued. I received it today but I’m missing $2700 out of it. Does TurboTax hold money?

DoninGA — Sat, 21 Feb 2026 23:09:21 GMT

TurboTax does not receive any kind of tax refund, federal or state.

Is the amount sent/issued by the IRS the same as the refund amount shown on your federal tax return Form 1040 Line 35a? - https://www.irs.gov/refunds

If not, then go to this IRS website for information on reduced refunds - https://www.irs.gov/taxtopics/tc203

If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the $40 service charge deducted. The third party processor will deduct the TurboTax fees plus the $40 service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.

For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/

Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

Call 1-877-908-7228

Or email - TPG-CSsupport@greendotcorp.com

topic Re: My Irs transcript says the refund that was issued. I received it today but I’m missing $2700 out of it. Does TurboTax hold money? in After you file

My Irs transcript says the refund that was issued. I received it today but I’m missing $2700 out of it. Does TurboTax hold money?

Re: My Irs transcript says the refund that was issued. I received it today but I’m missing $2700 out of it. Does TurboTax hold money?