I have a Mac and I spoke with a rep. and she helped me correct my return. But I can't print the corrected version of my return. Only the old incorrect version can print

sweetdrive3256 — Tue, 04 Jun 2019 20:38:54 GMT

It's not to do with the Mac, but probably the web site is...

Opus 17 — Tue, 04 Jun 2019 20:38:55 GMT

It's not to do with the Mac, but probably the web site is not generating an updated PDF. Your PDF will still be the old version until your correct return is Accepted by the IRS.

If you wait 24 hours after your resubmitted file is accepted, and the PDF is still showing out of date information, you need to "nudge" the web site to build a new PDF. Follow the steps below, although the symptom is different, the solution is the same.

Do not file appears in several situations:

•If your state has approved the forms for electronic filing but has not approved the forms for mailing.

•If you e-filed a federal return and it is not accepted yet.

•If you e-filed a state return and it is not accepted yet.

If you e-filed your returns and they are not accepted yet, turbotax won't give you a clean version because, if your return is rejected and you have to make changes, turbotax doesn't want you to have a printed copy that does not match the e-file return that is eventually accepted. The watermark will be removed once the conditions above have been resolved. Try logging back in after your federal and state returns are accepted.

It should take about one day after your returns are accepted for "Do not file" to be removed. If it is still there, you need to give the program a "nudge" to force it to build a new PDF. Try these steps.

Log into your Online account, and go to the 2016 Tax Timeline.
Scroll down to "Some things you can do."
Choose "Add a State". (you don't really add one; that's just to get the return to open back up.)
Once the return is open and past the blue "Simple and accurate" screen, click at the top on MY ACCOUNT.
Then choose PRINT CENTER.
Then choose "Print/save/view this year's return."
It should give you choice of a PDF as filed or one with "all forms and worksheets." See if either of those PDF's has the forms without the watermark.

NOTE: Do not use this method to open a return to make changes/edits to an already-filed return (one that has actually been mailed or efiled.) If you later need to make changes to an already-filed return, you have to go through the formal amending process, and your return must start off exactly as originally filed.

https://ttlc.intuit.com/replies/3300737

topic I have a Mac and I spoke with a rep. and she helped me correct my return. But I can't print the corrected version of my return. Only the old incorrect version can print in After you file

I have a Mac and I spoke with a rep. and she helped me correct my return. But I can't print the corrected version of my return. Only the old incorrect version can print

It's not to do with the Mac, but probably the web site is...