topic Re: Tax document in After you file

Tax document

Jvmartin — Tue, 03 Feb 2026 00:49:55 GMT

Quick question is there any reason for when I try and click on documents to pull my w-2 from turbo tax it keeps saying unable to download please try in a few minutes. I don’t know what to do I didn’t get a paper copy of my tax’s this year and I remember downloading it from here last year with no issue

Re: Tax document

DawnC — Tue, 03 Feb 2026 00:53:00 GMT

You are trying to import your W-2, so follow the instructions below. You go to the W-2 entry section to import or manually enter your W-2.

How do I import or enter my W-2?

Re: Tax document

Jvmartin — Tue, 03 Feb 2026 01:02:25 GMT

Well dawn as I stated already I tried to download and copy it straight from turbo tax documents but it says it won’t download try again in a few minutes. I don’t have the physical w-2 only see the one on turbo tax and it won’t worl

Re: Tax document

DawnC — Tue, 03 Feb 2026 01:41:51 GMT

TurboTax does not have your W-2 unless you enter it or import it; it does not automatically go to your Documents folder. You can only import it if your employer is a participating partner, not everyone can import their W-2 forms. Even if your employer is a partner, you still need a few pieces of information from the W-2 to import it successfully. See below.

There are a few ways you can add your W-2 to your tax return in TurboTax:

Import it instantly from your employer, see below.
Upload it from your computer
Snap a photo of it with your phone
Type it in manually

To import your W-2:

We need the Box 1 amount from your W-2 or the year-to-date (YTD) gross income from your year-end pay stub. In some cases, we may need the Box d Control Number from your W-2, but only if your payroll provider requires it. 3 steps to import a w2 into TurboTaxOnline

You should get a copy of your w2 from your employer and enter it manually if you can't import it.