I did the cash advance and I got accepted but no more hit my card

damirzaylani — Fri, 23 Jan 2026 11:27:50 GMT

Re: I did the cash advance and I got accepted but no more hit my card

CatinaT1 — Fri, 23 Jan 2026 13:48:02 GMT

Has your return been accepted by the IRS? Are you sure you applied and were approved for the Refund Advance? You can look in a few specific places in your account or your email.

Check Your TurboTax Order Details

On the Tax Home page, scroll down to the section for "Your tax returns & documents."
Select View Order Details.
Look for "Refund Advance" or "Credit Karma Money" listed under your payment and refund methods.
If it’s not there, you likely selected a standard direct deposit or a different refund option.

Look for Confirmation Emails

If you applied, you should have received automated emails from TurboTax and its partners.

From TurboTax: Search for an email confirming your "Refund Selection."
From Credit Karma: If you were approved, Credit Karma sends an email when the funds are deposited into your Credit Karma Money Spend account.
From WebBank: If your application was denied, you will receive an email from WebBank (the lender) explaining the reason for the decline.

Check Your Credit Karma Money Account

Because the Refund Advance is deposited into a Credit Karma Money™ Spend account, checking that account is the fastest way to see if the loan was processed.

Log in to your Credit Karma account.
Navigate to the Money tab.
If you see a pending or completed deposit for a portion of your refund (typically between $250 and $4,000) shortly after the IRS accepted your return, that is your Refund Advance.

Review Your Tax Return Summary

You can also find clues on your actual tax forms:

Open your 2025 return in TurboTax
Go to the Tax Tools menu on the left
Select Print Center
View your Federal Information Worksheet
Look at the "Direct Deposit" section
If you signed up for the advance, the bank account listed will be the MVB Bank account associated with Credit Karma, rather than your personal bank account.

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I did the cash advance and I got accepted but no more hit my card

Re: I did the cash advance and I got accepted but no more hit my card