topic Re: 2024 tax return data is missing in After you file

2024 tax return data is missing

hlciii — Tue, 06 Jan 2026 19:58:18 GMT

When I went to start my 2025 return of the Desktop software, I noticed that the refund number from 2024 was wrong. When I pulled up the 2024 return, it was missing 95% of the data that was included in the return I actually filed. When I go to print out the 2024 return, only the wrong version prints out. Where did the correct data go? Is there a way to revert to the correct 2024 return data for the transfer?

Re: 2024 tax return data is missing

VolvoGirl — Tue, 06 Jan 2026 20:00:00 GMT

Are you using the Online version or the Desktop installed program? For Online you might be in the wrong account. How to view all your accounts
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

You can also request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript

Re: 2024 tax return data is missing

SuziM — Tue, 06 Jan 2026 21:09:20 GMT

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