topic I got a letter from IRS saying I still owe taxes. I paid the owed taxes on TurboTax and I see the transaction submitted on TurboTax as well as on my credit card. Thgts in After you file

I got a letter from IRS saying I still owe taxes. I paid the owed taxes on TurboTax and I see the transaction submitted on TurboTax as well as on my credit card. Thgts

rajamj — Mon, 17 Nov 2025 19:33:47 GMT

How do I proceed? Can I show them the credit card payment posted as well as TurboTax receipt

Re: I got a letter from IRS saying I still owe taxes. I paid the owed taxes on TurboTax and I see the transaction submitted on TurboTax as well as on my credit card. Thgts

xmasbaby0 — Mon, 17 Nov 2025 20:22:02 GMT

Check your online account with the IRS to see if they show that you paid your tax due. Do not confuse paying TurboTax fees for the use of the software with paying the IRS. TurboTax never knows how, when or even if you paid the IRS. Your only proof that you paid the IRS is your own bank or credit card record.

https://www.irs.gov/payments/your-online-account

Re: I got a letter from IRS saying I still owe taxes. I paid the owed taxes on TurboTax and I see the transaction submitted on TurboTax as well as on my credit card. Thgts

VolvoGirl — Mon, 17 Nov 2025 20:50:24 GMT

Do they say you still owe the full amount you paid or did they adjust your return so you owe more? A credit card payment is usually just for the Turbo Tax fees not the tax due. Double check the credit card charge.