Logged in to finish my tax return and its GONE. Says "Looking to finish a tax return with us?" Where is my nearly finished return?

shane — Thu, 13 Nov 2025 19:50:55 GMT

Re: Logged in to finish my tax return and its GONE. Says "Looking to finish a tax return with us?" Where is my nearly finished return?

xmasbaby0 — Thu, 13 Nov 2025 20:29:28 GMT

It is too late to use online TurboTax now. The system is in transition to 2025. If you began a 2024 return online, you can only finish preparing it now by using the downloaded desktop software on a full PC or Mac, and the return will have to be filed by mail.

You will be able to access the 2024 return you started by using the exact same account and user ID that you used when you started it. But you can no longer use online software for any further changes.

Online tax preparation and e-filing for 2024 returns is now permanently closed. The system is in transition from 2024 to 2025.

Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2024 return, you now have to complete it using desktop software, which you must download to a full PC or Mac (not to a mobile device).Then you need to print, sign and mail it.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/finish-prior-year-return-started-turbotax-online/L9Oe4M90A_US_en_US?uid=m68tffpe

If you already paid for your online software you can ask customer support for a download of the desktop software.

They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

If you are getting a refund, there is no penalty for filing late. If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe. Only the IRS will calculate this—TurboTax will not calculate it.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

topic Logged in to finish my tax return and its GONE. Says "Looking to finish a tax return with us?" Where is my nearly finished return? in After you file

Logged in to finish my tax return and its GONE. Says "Looking to finish a tax return with us?" Where is my nearly finished return?

Re: Logged in to finish my tax return and its GONE. Says "Looking to finish a tax return with us?" Where is my nearly finished return?