https://ttlc.intuit.com/community/after-you-file/discussion/i-purchased-the-2023-to-do-my-taxes-and-i-can-t-find-where-to-use-it-on-turbo-tax/01/3711766#M804497 I have a Chromebook Thu, 13 Nov 2025 10:10:01 GMT sexsea66 2025-11-13T10:10:01Z https://ttlc.intuit.com/community/after-you-file/discussion/i-purchased-the-2023-to-do-my-taxes-and-i-can-t-find-where-to-use-it-on-turbo-tax/01/3711766#M804497 I have a Chromebook Thu, 13 Nov 2025 10:10:01 GMT https://ttlc.intuit.com/community/after-you-file/discussion/i-purchased-the-2023-to-do-my-taxes-and-i-can-t-find-where-to-use-it-on-turbo-tax/01/3711766#M804497 sexsea66 2025-11-13T10:10:01Z https://ttlc.intuit.com/community/after-you-file/discussion/re-i-purchased-the-2023-to-do-my-taxes-and-i-can-t-find-where-to-use-it-on-turbo-tax/01/3711772#M804499 <P>Sorry---you cannot use a Chromebook to prepare a 2023 tax return using TurboTax. &nbsp; You can only use the downloaded desktop software on a full PC or Mac--not on a Chromebook or any other mobile device.</P> <P>&nbsp;</P> <P>See if a friend or family member can allow you to use the download on a PC or Mac. &nbsp; Or....seek a refund for the fee you paid for the download and use some other software that can be used on a Chromebook.</P> <P>&nbsp;</P> <P>&nbsp;</P> <P><STRONG>To request a refund for a TT product</STRONG></P> <P><A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-product/L834M6uyW_US_en_US?uid=m6meybc2" target="_blank">https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-product/L834M6uyW_US_en_US?uid=m6meybc2</A></P> <P>&nbsp;</P> Thu, 13 Nov 2025 13:54:30 GMT https://ttlc.intuit.com/community/after-you-file/discussion/re-i-purchased-the-2023-to-do-my-taxes-and-i-can-t-find-where-to-use-it-on-turbo-tax/01/3711772#M804499 xmasbaby0 2025-11-13T13:54:30Z