topic Re: REFUND MISSING in After you file

REFUND MISSING

azariyahsky — Mon, 09 Mar 2026 05:06:48 GMT

HOW DID I USE INCORRECT DIRECT DEPOSIT INFORMATION WHEN I RECEIVED MY STATE REFUND WIT SAME DIRECT DEPOSIT INFORMATION?? HUH... BS... WHERES MY MONEY I ASK AGAIN????

Re: REFUND MISSING

xmasbaby0 — Thu, 24 Feb 2022 01:26:15 GMT

Why do you think you used the wrong banking information? What happened? Or are you just frustrated because you did not get your federal refund yet?

Federal and state refunds come from completely separate entities, There is no rule as to which one will come first or how much time there will be between their arrivals.

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount (line 35a of your 2021 Form 1040) of your federal refund to track your Federal refund:

https://www.irs.gov/refunds

To track your state refund:

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried

Re: REFUND MISSING

fugu603231 — Mon, 19 May 2025 18:27:36 GMT

I received my federal, so the IRS has the correct account and routing numbers; where is my state refund that was according to them was supposed to have been deposited 5 days ago?

Re: REFUND MISSING

NCperson — Mon, 19 May 2025 18:55:38 GMT

@fugu603231 you would have to contact your state department of revenue and based on its response, you might have to contact you Bank. No one at Turbo Tax or this forum is going to know.

Re: REFUND MISSING

xmasbaby0 — Mon, 19 May 2025 18:56:05 GMT

@fugu603231

Federal and state refunds come from completely separate entities, There is no rule as to which one will come first or how much time there will be between their arrivals. Some states process returns quickly and some are very slow.

STATE RETURN

Make sure your state return was accepted: https://turbotax.intuit.com/tax-tools/efile-status-lookup/

To track your state refund:

ttps://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_US_en_US?uid=lt447ebr

https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/contact-state-department-revenue/L9qVToi02_US_en_US?uid=m6e06um0

Re: REFUND MISSING

fugu603231 — Mon, 19 May 2025 20:23:19 GMT

Most everyone knows they’re processed by two separate entities; my question is that since both were accepted hours after sending them and I already received federal which proves they have the correct information, why is the state refund not in my account despite the IRS today said it was deposited 5 days ago? I appreciate your help and apologize if my wording was misleading

Re: REFUND MISSING

DoninGA — Mon, 19 May 2025 20:28:48 GMT

@fugu603231 wrote:

Most everyone knows they’re processed by two separate entities; my question is that since both were accepted hours after sending them and I already received federal which proves they have the correct information, why is the state refund not in my account despite the IRS today said it was deposited 5 days ago? I appreciate your help and apologize if my wording was misleading

The IRS does not process your state tax return. Did you mean the state tax refund website indicates it was sent out 5 days ago?

What is the status of your state tax refund as indicated on your state website - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_US_en_US?uid=m7ulm2n7

Neither the IRS nor your State would know when a tax refund is deposited into a bank account.

Re: REFUND MISSING

fugu603231 — Mon, 19 May 2025 20:44:29 GMT

Got me there, I did think they were both just different divisions of the IRS but differentiated by functions, titles and authorities; thanks for the clarification. I also misworded that last one too, “…the state tax commission issued the refund 5 days ago”. It’s just never taken so long and the federal came back in the same amount I claimed on my taxes, which suggests there shouldn’t be any guaransheeing warranted before depositing

Re: REFUND MISSING

NCperson — Mon, 19 May 2025 21:29:00 GMT

@fugu603231 contact your bank and ask that question. Every here can only speculate.