topic Re: Refund different than expected in After you file

Refund different than expected

donplumb — Fri, 28 Mar 2025 15:47:21 GMT

We were expecting a federal tax refund of $3271.00 but only received $1774.00 which was directly deposited to our bank account. We have not received any notification of why the refund was decreased. The phone number on our file return copy that is given for change of refund questions is no longer valid. Can Turbotax help us determine what the issue is?

Re: Refund different than expected

CatinaT1 — Fri, 28 Mar 2025 15:50:03 GMT

Your refund could be offset.

The IRS and State Governments have the ability to offset a refund to pay for certain past due debts.  You generally will receive a letter stating what the offset was for.  

The IRS provides a toll-free number, (800) 304-3107, to call for information about tax offsets.

Re: Refund different than expected

donplumb — Fri, 28 Mar 2025 15:53:56 GMT

We believe we did not get credit for one of our quarterly payments. Thanks for your response.