topic Printing Returns not working in After you file

Printing Returns not working

BCinMA — Mon, 10 Mar 2025 19:51:43 GMT

Using TurboTax Home and Business on MacBook Pro running Ventura 13.6.6. When selecting Print Return, it processes for 15-20 seconds, progress bar moves back and forth and Mac rainbow wheel spins then it stops and nothing is saved. I have tried under File > Save to PDF. Doing this, Federal Return looks good, but State Return (Massachusetts) is not formatting correctly and does not show form lines for line items, signatures, etc. I want to mail my state return in, as it shouldn't cost $25 to eFile this return. If your program won't print correctly, the eFiling should therefore be free. I see others have posted about similar issues. When should we expect a resolution to printing problems?

Re: Printing Returns not working

NicolleR1 — Sun, 16 Mar 2025 13:53:43 GMT

The issue that you are describing has been reported and TurboTax is diligently working in having this fixed as soon as possible. However, the expected release date is not for another 2 weeks. Please sign up to be notified for updates when this issue is rectified using the following link.

Why am I not able to Save to PDF on TurboTax Desktop MAC?

Re: Printing Returns not working

RC529 — Sun, 16 Mar 2025 18:04:44 GMT

Cannot print return today from MacBook for 2024 return

Re: Printing Returns not working

MonikaK1 — Mon, 17 Mar 2025 21:59:20 GMT

If you are unable to print from a Mac device, you can sign up to be notified when the issue is fixed, at this help article.

Some Mac users have still been able to print to a PDF and then print outside the program. To try this, select File, then Print, select what documents you want to print, and then choose PDF instead of Print.

@RC529