topic Re: Missing money in return in After you file

Missing money in return

cdockter2 — Wed, 28 Feb 2024 12:17:12 GMT

IRS already notified of us what was deducted from my return. I checked our fees for filing through TurboTax and it came to $110. We got a deposit today and we are missing $741.33. All I can think of is this is a partial refund? Someone from TurboTax please advise.

Re: Missing money in return

Cynthiad66 — Wed, 28 Feb 2024 18:24:02 GMT

If your refund was a refund advance loan, then it is definitely a partial refund. If this is a regular refund then IRS could have adjusted your refund to Offset certain debts. IRS will send a letter of explanation within a few weeks. You can wait until then or, setup an online account where you can view activities.

IRS Online Account

Re: Missing money in return

cdockter2 — Wed, 28 Feb 2024 18:48:30 GMT

We did not get an advance loan. I already have an IRS account, so as I said, we already know what deductions were done by the IRS for debt and what they were for. They told us a total after the deductions and we are still $743 short on our refund deposit after it came through TurboTax and $110 in fees was taken out. $110+$159.67 that we got in deposit does not equal $901 that we were told by the IRS. We deserve an explanation.

Re: Missing money in return

Cynthiad66 — Wed, 28 Feb 2024 19:26:29 GMT

You will receive a letter of explanation from the IRS. TurboTax is not involved in the process once the return has been submitted to the IRS. All refund inquiries should be made to the IRS. TurboTax does not see your information once the return is filed.

You can call 1-800-829-1040 to get answers to your federal tax questions 24 hours a day.

@cdockter2

Re: Missing money in return

cdockter2 — Wed, 28 Feb 2024 19:43:01 GMT

Again, we already have a breakdown of what was taken out, so if TurboTax has nothing to do with it, who you choose to do the refunds robbed us of more than $700 when we already live paycheck to paycheck, so that’s cool. Because the IRS already gave us a breakdown of what is all taken out, because I have an online account. There is some shady s**t going on here.

Re: Missing money in return

Cynthiad66 — Wed, 28 Feb 2024 19:53:06 GMT

This is a link for Santa Barbara Bank contact information. Hope this helps.

@cdockter2

Re: Missing money in return

Dragonha34 — Thu, 23 Jan 2025 00:45:47 GMT

I'm missing over 500 on my federal refund why

Re: Missing money in return

Dragonha34 — Thu, 23 Jan 2025 00:47:39 GMT

Lost over 50 dollars on federal why

Re: Missing money in return

xmasbaby0 — Thu, 23 Jan 2025 02:13:02 GMT

@Dragonha34 You posted twice to this thread ---in one post you say you are missing $500 and next you say it is $50. What tax year is this for?

Re: Missing money in return

mybuddamonkey — Thu, 20 Feb 2025 11:50:55 GMT

The company that cuts the checks for the first, takes a fee out of everyone's return. Imagine how much money they make. It's hogwash

Re: Missing money in return

xmasbaby0 — Thu, 20 Feb 2025 13:58:38 GMT

@mybuddamonkey The way to avoid the $40 refund processing fee is to pay your TurboTax fees upfront before you e-file by using a credit or debit card.

Re: Missing money in return

mybuddamonkey — Thu, 20 Feb 2025 14:58:34 GMT

It's not a fee from turbo tax. It's from the company that direct deposits the returns. I have emailed them