topic REFUND ADVANCE NOT SHOWING UP in After you file

REFUND ADVANCE NOT SHOWING UP

wright061 — Tue, 14 Jan 2025 23:37:14 GMT

What is the issue with the REFUND ADVANCE LOAN? There isn't an option, should we wait on a certain date that everything opens before we get the option to apply for it?

Re: REFUND ADVANCE NOT SHOWING UP

xmasbaby0 — Tue, 14 Jan 2025 23:38:54 GMT

Perhaps you are not eligible, so it is not being offered.

No one in the user forum is involved with the advance -- we have no control and cannot see your information. We can give you a link to the information, and some of the eligibility criteria.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/offer-details-disclosures-refund-advance-program/L4ljXp6TI_US_en_US?uid=lrp7nbvp

https://turbotax.intuit.com/refund-advance/

Refund Advance eligibility

Here are some of the eligibility requirements to qualify for a Refund Advance loan:

You’re 18 or older
Your expected federal refund amount is $500 or more
You’re not a resident of North Carolina, Connecticut, or Illinois
You’re e-filing your federal tax return with TurboTax
Your physical address is listed on your tax return. Your address must be located in one of the eligible states and can’t be a PO box or prison address
You’re not filing one of these tax forms: 1310, 4852, 4684, 4868, 1040SS, 1040PR, 1040X, 8888, or 8862
You aren’t filing on behalf of a deceased taxpayer
You must report income on a Form W-2, 1099-R, or Sched C
You must open or have an existing Credit Karma MoneyTM checking account1.

Re: REFUND ADVANCE NOT SHOWING UP

Brmthompson — Fri, 24 Jan 2025 20:27:51 GMT

I've been having this same issue. I've been filing through TurboTax for 10 years and used the refund advance last year. I have an active credit karma bank account as well. My credit score is higher as well as income for 2024. Yesterday, I spent 4 hours on the phone with TurboTax. The representative stated its possibly a glitch and they'll investigate then contact me about it. I'm really trying to hold off before I switch to a different company

Re: REFUND ADVANCE NOT SHOWING UP

CatinaT1 — Mon, 27 Jan 2025 16:05:47 GMT

Here are a couple things to check:

If you are using a TurboTax partner affiliate link to use the software, the Refund Advance will not be available.
If you select the 5 Day Early Refund Delivery, you will not see the Refund Advance option, but you can return to the refund selection page and find all the options listed.

See this resource for more information:

Offer details and disclosures for the Refund Advance program