Can I make an appointment on Monday filed my taxes online with Turbo Tax did not receive the email confirmation

grayerjgirl2 — Thu, 12 Feb 2026 04:21:12 GMT

I would like to make a appointment to speak to someone on Monday my last online visit was 10/5/2024 in which I thought my taxes were completed

Re: Can I make an appointment on Monday filed my taxes online with Turbo Tax did not receive the email confirmation

xmasbaby0 — Sun, 08 Dec 2024 18:32:05 GMT

No one in the user forum can schedule a call for you. You have to initiate your own call for support.

Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday

However, if your return was not e-filed successfully, the only way to file it now is by mail. E-filing for 2023 is permanently closed, so you will need to print, sign and date the return in ink, and mail it in.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

Did you e-file? Did you click a big orange button that said “Transmit my returns now?”

When you e-file your federal return you will receive two emails from TurboTax. The first one will say that your return was submitted. The second email will tell you if your federal return was accepted or rejected. If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here?

https://www.irs.gov/refunds

Or does your account say “Ready to Mail?”

Note: If it says "rejected", “Ready to Mail” or “Printed” that means YOU have to mail it yourself. TurboTax does not mail your tax return for you.

topic Can I make an appointment on Monday filed my taxes online with Turbo Tax did not receive the email confirmation in After you file

Can I make an appointment on Monday filed my taxes online with Turbo Tax did not receive the email confirmation

Re: Can I make an appointment on Monday filed my taxes online with Turbo Tax did not receive the email confirmation