topic how do I access my existing files in After you file

how do I access my existing files

carter-leonard — Wed, 11 Feb 2026 10:55:06 GMT

I thought my files were on my hard drive, but I am prompted to key in a password

Re: how do I access my existing files

DoninGA — Wed, 20 Nov 2024 00:19:55 GMT

What exactly are you trying to do? Please be specific.

Re: how do I access my existing files

rjs — Wed, 20 Nov 2024 02:19:50 GMT

What kind of files are you looking for? If you are looking for tax returns that you filed, did you file them with TurboTax Online or with the desktop TurboTax software installed on your computer from a download or a CD? If you used the desktop software, did you use it in Windows or on a Mac? If you are looking for something other than tax returns, what exactly are you looking for?

Re: how do I access my existing files

xmasbaby0 — Wed, 20 Nov 2024 03:01:58 GMT

Did you use desktop software on a Mac? When you save the return on a Mac, one of the choices offered to you is to save the file as an encrypted file---which means you better know what password you invented to access that file again. You do not *have* to encrypt the file---but if you made that choice and forgot the password, that is a problem.