What do i do if my taxes show 'accepted' but i haven't received my refund?

elliotandme0712 — Wed, 11 Feb 2026 10:40:50 GMT

Should have received my refund since March..called IRS multie times but unable to get an actual person on the line.

Re: What do i do if my taxes show 'accepted' but i haven't received my refund?

M-MTax — Mon, 21 Oct 2024 12:37:13 GMT

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/get-irs-tax-refund/L234rWKtU_US_en_US

Re: What do i do if my taxes show 'accepted' but i haven't received my refund?

xmasbaby0 — Mon, 21 Oct 2024 13:25:42 GMT

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount (line 35a of your 2023 Form 1040) of your federal refund to track your Federal refund:

https://www.irs.gov/refunds

To track your state refund:

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.

topic What do i do if my taxes show 'accepted' but i haven't received my refund? in After you file

What do i do if my taxes show 'accepted' but i haven't received my refund?

Re: What do i do if my taxes show 'accepted' but i haven't received my refund?

Re: What do i do if my taxes show 'accepted' but i haven't received my refund?