topic How do I access a prior Turbox Tax chat transcript? in After you file

How do I access a prior Turbox Tax chat transcript?

carolmccla — Wed, 11 Feb 2026 10:13:41 GMT

Can I get a Turbo Tax case transcript?

Re: How do I access a prior Turbox Tax chat transcript?

DoninGA — Sat, 31 Aug 2024 21:52:09 GMT

You would need to contact TurboTax support and speak with an agent to see if that is possible.

Support is open from 5am to 5pm Pacific time, Monday thru Friday, Closed on Labor Day.

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Re: How do I access a prior Turbox Tax chat transcript?

Miss MCJ2 — Sun, 01 Sep 2024 16:08:42 GMT

TurboTax does not currently provide chat transcipts. It seems strange that they do not, but maybe there is a privacy issue, since tax information can be sensitive.