topic Re: 2020 GA Amended Return - software not "continuing" with e-file in After you file

2020 GA Amended Return - software not "continuing" with e-file

gringolatino — Tue, 16 Apr 2024 01:49:57 GMT

On the final screen, it shows "Continue" but trying to do so - in the downloaded 2020 TurboTax software itself - does not proceed and effectively is blocking me from the final step of wrapping up and filing.
Please help!

Re: 2020 GA Amended Return - software not "continuing" with e-file

DoninGA — Tue, 16 Apr 2024 01:51:27 GMT

The 2020 amended return cannot be e-filed.

In the File section, on the first screen select File by Mail and Not E-file

Re: 2020 GA Amended Return - software not "continuing" with e-file

gringolatino — Tue, 16 Apr 2024 01:56:29 GMT

Well, the software indicates that the State CAN be e-filed but NOT the Federal.

Are you instructing that that is in fact not the case for the Georgia State Return?
The screen prompts specifically state the opposite:

Re: 2020 GA Amended Return - software not "continuing" with e-file

DoninGA — Tue, 16 Apr 2024 01:59:46 GMT

That may well have been true in 2021 with the 2020 software for amending. But it is not true in 2024 for amending the 2020 return.

Re: 2020 GA Amended Return - software not "continuing" with e-file

gringolatino — Tue, 16 Apr 2024 02:20:21 GMT

Ok, thank you for that clarification.
I have tried following the steps that you initially outlined but I do not see an option to "File by Mail".
How can I get help with this 2020 software to file my GA state amended taxes?

Re: 2020 GA Amended Return - software not "continuing" with e-file

DoninGA — Tue, 16 Apr 2024 02:26:40 GMT

When you click on the File tab on the top of the desktop program screen, then click on File a Return or Continue, the next screen should have only two options labeled E-file and File by mail

Re: 2020 GA Amended Return - software not "continuing" with e-file

BillM223 — Tue, 16 Apr 2024 02:29:15 GMT

DoninGA meant the following:

Note the arrow on the upper right - this is the File section he meant.

Click on File a Return and click Continue.

The next screen is

Can you do this?

Re: 2020 GA Amended Return - software not "continuing" with e-file

gringolatino — Thu, 18 Apr 2024 17:49:02 GMT

No, I cannot do that.
Please see my screenshot from earlier in this thread and you'll see that I don't even have those same tabs.
I checked the specific State return and the language therein refers to digital submission - and thus there is no address listed to send it in by mail.
I'm still stuck and confused.

Re: 2020 GA Amended Return - software not "continuing" with e-file

JulieS — Tue, 23 Apr 2024 18:17:04 GMT

Based on your screen shots, I think your only option is to print the return for mailing by select Print returns in Step 2.

You can mail in your Georgia return despite the options you are given on this screen. The address for a mailed Form 500X is:

Georgia Department of Revenue
Processing Center

PO Box 740318
Atlanta, GA 30374-0318

Be sure to send in all five pages of Form 500X and sign it on page 5. You should also attach your amended federal return and anything that documents what you changed on your tax return.

For example, if you added a W-2 form that wasn't on your original return, you should attach just that W-2 to your amended return.

Re: 2020 GA Amended Return - software not "continuing" with e-file

Gina2020 — Thu, 16 May 2024 20:51:02 GMT

Same here! And can’t save a PDF either for state to print and mail! I’m up against a hard deadline. Did you ever find a viable solution?

Re: 2020 GA Amended Return - software not "continuing" with e-file

JotikaT2 — Thu, 16 May 2024 22:29:00 GMT

Please see this link to print and mail your tax return in if you are using TurboTax Online.

@Gina2020

Re: 2020 GA Amended Return - software not "continuing" with e-file

Gina2020 — Fri, 17 May 2024 00:39:56 GMT

I am using 2020 TurboTax Desktop Amend but I will try your link. Thank you.

Re: 2020 GA Amended Return - software not "continuing" with e-file

JotikaT2 — Fri, 17 May 2024 16:13:29 GMT

This link has instructions to amend a return using TurboTax Desktop.

@Gina2020