TT texted me wrong efile confirmation

mapaww — Sun, 24 Mar 2024 22:08:20 GMT

I use TT to file my taxes as well as for my two grown kids. I just efiled my taxes and those of kid #1, only. All seemed fine until I received a text confirming that my fed and state returns were accepted, and then received another text that said kid #2's fed and two state returns had been accepted. I did not efile kid #2's returns, and there was no text about kid #1's efiling. This is very concerning because I was not ready to file kid #2, this is an entirely different name and return with different accounts and different states. When I open the TT software everything looks correct -- mine and kid #1 efiled, and not kid #2. Why did I get this text for kid #2 when I did not efile those taxes? Really concerning error on TT's part!

Re: TT texted me wrong efile confirmation

CatinaT1 — Wed, 27 Mar 2024 14:47:30 GMT

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

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TT texted me wrong efile confirmation

Re: TT texted me wrong efile confirmation