topic How can I get past the audit defense screen? in After you file

How can I get past the audit defense screen?

bigchas — Tue, 04 Jun 2019 00:21:18 GMT

I checked off the "No Thanks" for Audit Defense but when I'm ready to e-file the program continues to want a credit card or authorization to deduct from the refund. How can I complete the return without Audit Defense. There's no way past this screen. Please help.

Are your California? Audit Defense is part of the Pay wi...

VolvoGirl — Tue, 04 Jun 2019 00:21:19 GMT

Are your California? Audit Defense is part of the Pay with Refund fee. You need to pay upfront with a credit card to remove it.

How to remove the various fees https://ttlc.intuit.com/replies/3301994

Re: Are your California? Audit Defense is part of the Pay wi...

jvhermann — Sun, 09 Feb 2020 18:25:53 GMT

You did not answer the original question. If one does not want Audit Defense for $45, how can one file?

Re: Are your California? Audit Defense is part of the Pay wi...

HeatherPLO — Sun, 09 Feb 2020 18:31:45 GMT

You will need to follow the below instructions to remove the Premium Services and then you should still be able to file:

https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051

Re: Are your California? Audit Defense is part of the Pay wi...

VolvoGirl — Sun, 09 Feb 2020 18:32:52 GMT

You need to pay the fees with a credit card. Go back through the File tab and read the screens slowly and watch what you click on.

If you are in California you need to remove the Premium Service first. This might be for the Online version. For Desktop program go though the File tab again.

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-premium-services/00/26266

Re: Are your California? Audit Defense is part of the Pay wi...

White Stallion — Fri, 03 Feb 2023 17:51:26 GMT

Where in my CA filing within TT do I first go to eliminate this $45 Audit fee?

Re: Are your California? Audit Defense is part of the Pay wi...

MichelleLO — Fri, 03 Feb 2023 19:36:28 GMT

If you have tried the steps posted within this thread and are still unable to remove the audit fee, please reach out to Customer Support for assistance.

What is the TurboTax phone number?

@White Stallion