topic Check mailed despite having auto deposit in After you file

Check mailed despite having auto deposit

Patches756 — Mon, 04 Mar 2024 23:54:30 GMT

Despite having direct deposit on my return they claim they mailed the check on 2/27 still hasn't arrived.

I have had the same banking info for years. Mailing checks with the rate if theft was truly stupid

Re: Check mailed despite having auto deposit

mesquitebean — Tue, 05 Mar 2024 00:23:54 GMT

Just curious. Is this a joint account by any chance?

The following is anecdotal, but another user said he phoned the IRS who told him they mailed a check because even if both spouses were on the bank account, the primary name on the bank account did not match the primary taxpayer's name on the return. i.e., even though the names were on the account but reversed on the return they wouldn't deposit it--at least in his case. I don't know if that was the bank's decision or the IRS's decision.

Here's that thread:

https://ttlc.intuit.com/community/after-you-file/discussion/re-my-refund-was-direct-deposited-for-years-same-account-no-change-the-last-2-years-i-received-a/01/3235537

@jjpando

Re: Check mailed despite having auto deposit

mesquitebean — Tue, 05 Mar 2024 00:27:14 GMT

By the way, you didn't say "who" is mailing the check? You only said "they claim", but we don't know who the "they" are. There are a couple of possibilities.

Does the IRS website say it mailed a check to you?

https://www.irs.gov/wheres-my-refund

Or did you choose to pay any fees out of your Federal refund, and it's the third-party processor (SBTPG) that's mailing a check due to a rejected direct deposit?

Re: Check mailed despite having auto deposit

Patches756 — Tue, 05 Mar 2024 03:21:53 GMT

The state mailed the check. The IRS did the auto deposit right away.

Re: Check mailed despite having auto deposit

Patches756 — Tue, 05 Mar 2024 03:23:31 GMT

No its a single account

Re: Check mailed despite having auto deposit

mesquitebean — Tue, 05 Mar 2024 07:38:45 GMT

@Patches756 wrote:
The state mailed the check. The IRS did the auto deposit right away.

Oh, that's a whole different ballgame. You'd have to talk to someone at your state tax agency to see why they didn't follow your instructions for direct deposit.

FAQ: How do I contact my state department of revenue?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/contact-state-department-revenue/L9qVToi02_US_en_US