topic Where is my refund? in After you file

Where is my refund?

rileydouglas09 — Wed, 11 Feb 2026 06:59:16 GMT

It is saying on the gov website that refund is sent. On your website it doesn’t. The TurboTax has been super slow and delayed this year and I’m not understanding why. I still have not got my $250 advance either.

Re: Where is my refund?

Cynthiad66 — Sat, 02 Mar 2024 14:12:36 GMT

You can check your refund status at www.irs.gov/refunds. TurboTax does not issue refunds.

If you opened a new Intuit Credit Karma account or linked an existing one when filing your taxes with TurboTax, and you opted into data sharing when you filed, you can track your federal and state refunds on Credit Karma.

Your refund tracker will appear shortly after you file your federal tax return. You can log in to your Credit Karma account to check it out.

How can I Track My Refund Advance

Re: Where is my refund?

xmasbaby0 — Sat, 02 Mar 2024 14:16:28 GMT

TurboTax never knows when or even if you received your refund. The IRS does not update TT. Once you file your tax return and the IRS accepts it for processing, the software is done. Your only source of information is the IRS (or state). TT will only show that your return was "accepted" and will continue to display the amount of your refund or tax due --- TT is only showing the results of your use of the software.

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount (line 35a of your 2023 Form 1040) of your federal refund to track your Federal refund:

https://www.irs.gov/refunds

Did you choose to pay for using TT by having the fees deducted from your federal refund?

Your tax refund was not sent to TurboTax. TurboTax does not handle your refund at all.

Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

https://ttlc.intuit.com/community/refunds/help/who-provides-pay-with-my-refund/00/26410