topic TurboTax Desktop 2022 claims I didn't efile, but email and IRS record say I did? in After you file

TurboTax Desktop 2022 claims I didn't efile, but email and IRS record say I did?

Dodge222 — Fri, 01 Mar 2024 07:18:36 GMT

Hello,

I was trying to confirm my 2022 AGI for efiling by checking TurboTax Desktop 2022.

Upon opening my return, the software claims that I didn't e-file my tax return on E-file status tab?

Why is this happening? I clearly received two emails from Turbotax informing both returns (fed, state) had been accepted, and IRS website clearly shows my AGI number for 2022.

It is a known problem? how could I fix it?

Re: TurboTax Desktop 2022 claims I didn't efile, but email and IRS record say I did?

VolvoGirl — Fri, 01 Mar 2024 07:28:35 GMT

I wouldn't worry about that. You know it was filed. Or maybe you have another file?

Re: TurboTax Desktop 2022 claims I didn't efile, but email and IRS record say I did?

mesquitebean — Fri, 01 Mar 2024 07:46:24 GMT

After a quick search, it appears there was a problem like this last year with a few threads about 2022 efile status not updating in desktop TT for some users. Several of these users were using Mac. I think TT investigated, and ultimately a subsequent software update fixed it (I think) at least for some of those users in the threads.