topic Re: fees in After you file

fees

jmbcls — Thu, 22 Feb 2024 21:54:47 GMT

The email account for your "Partner" who takes our money does not

ctfax

sbtpg.

com

Spaces add because your program will not accept an invalid HTML that you sent in the first place.

Re: fees

DoninGA — Thu, 22 Feb 2024 21:58:04 GMT

Have no idea where you got ctfax@SBTPG.com

For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/

Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

Call 1-877-908-7228

Or - TPG-CSsupport@greendotcorp.com

Re: fees

jmbcls — Thu, 22 Feb 2024 22:12:01 GMT

That email came from Intuit.

Re: fees

jmbcls — Thu, 22 Feb 2024 22:13:51 GMT

And who are they? Why did they take some of my refund?

Re: fees

DoninGA — Thu, 22 Feb 2024 22:16:26 GMT

@jmbcls wrote:

And who are they? Why did they take some of my refund?

If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.

Is the amount sent/issued by the IRS the same as the refund amount shown on your federal tax return Form 1040 Line 35a? - https://www.irs.gov/refunds

If not, then go to this IRS website for information on reduced refunds - https://www.irs.gov/taxtopics/tc203

Have you factored in the TurboTax account fees and the TPG service charge of $40 plus any applicable sales tax?
Review your TurboTax account fees -
Sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on View Order Details