Question

Des2022 — Tue, 10 Feb 2026 09:00:33 GMT

TurboTax says return was accepted and refund issued but it's website says still processing return

Re: Question

Des2022 — Wed, 31 Jan 2024 13:15:14 GMT

Irs website*

Re: Question

JulieS — Wed, 31 Jan 2024 13:24:34 GMT

Yes, the IRS tells TurboTax when the return is accepted and then TurboTax doesn't get any further information about your refund. That's why you need to check with the IRS to see when you refund is issued.

"Accepted" just means that the IRS computers didn't pick up any errors when matching names, Social Security number, etc. The IRS will show the return is in process for up to a few days after it is accepted.

When the processing is complete, a refund will be scheduled, or if a problem is found, you may get a letter.

Re: Question

Des2022 — Wed, 31 Jan 2024 14:18:06 GMT

Then TurboTax should fix something because it literally says refund issued. Irs says nothing

Re: Question

xmasbaby0 — Wed, 31 Jan 2024 14:21:33 GMT

TurboTax never says that your refund was issued. TurboTax gets no information after you file your tax return so TT never knows if your refund was issued.

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. “21 days” is not a promise from TurboTax or the IRS.

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount (line 35a of your 2023 Form 1040) of your federal refund to track your Federal refund:

https://www.irs.gov/refunds

To track your state refund:

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried

If you are getting earned income credit on line 27 or additional child tax credit on line 28 You are subject to the delay required by the PATH act. Do not expect your refund earlier than late February.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/internal-revenue-service/federal-refunds-delayed-due-path-act/L5jnQJsBi_US_en_US?uid=lrrwpybr

https://turbotax.intuit.com/tax-tips/irs-tax-return/what-is-the-path-act-and-how-may-it-impact-your-taxes/L2fkZJmNC

https://www.irs.gov/taxtopics/tc152

https://www.irs.gov/individuals/refund-timing

Re: Question

Des2022 — Wed, 31 Jan 2024 15:13:12 GMT

Re: Question

Bre99 — Sat, 10 Feb 2024 21:29:24 GMT

Did you ever get your refund ❓

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