topic State Taxes Rejected After Being Accepted - Which Do I Listen To? in After you file

State Taxes Rejected After Being Accepted - Which Do I Listen To?

aborton624 — Tue, 10 Feb 2026 09:03:59 GMT

I filed my taxes a week or so ago, and I got an email on the 26th saying both federal and state were accepted. But today I get an email saying my state e-file was rejected with code OH-PIT-009.

I go to my account to fix the issue and refile, only to be brought to a screen saying both my federal and state taxes were accepted.

I have no idea where I am going wrong, and any attempt to use the digital assistant leads me to it saying it can't understand what my problem is. Can someone please help me with this?

Re: State Taxes Rejected After Being Accepted - Which Do I Listen To?

CatinaT1 — Wed, 31 Jan 2024 14:34:01 GMT

Were you able to solve your issue? Try closing TurboTax, clear your Cache and Cookies, and reopen TurboTax.

If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

Re: State Taxes Rejected After Being Accepted - Which Do I Listen To?

SteamTrain — Wed, 31 Jan 2024 15:09:52 GMT

@CatinaT1

In prior years, any "Free" users can't connect to actual people on the phone support site.

Don't know if they changed it this year or not.

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