Got denied advance

amandaj8160-gmai — Tue, 10 Feb 2026 09:52:11 GMT

I had originally chosen to accept a advanced refund loan from TurboTax when I filed on 01-08-2024. They denied me never received a email stating why!? I don't owe government taxes or state! Can show proof!

Re: Got denied advance

xmasbaby0 — Fri, 19 Jan 2024 14:56:12 GMT

Sorry--no one in the user forum can help you get the advance. The software looks at your information and either offers it or not.

https://turbotax.intuit.com/refund-advance

Refund Advance eligibility

Here are some of the eligibility requirements to qualify for a Refund Advance loan:

You’re 18 or older
Your expected federal refund amount is $500 or more
You’re not a resident of North Carolina, Connecticut, or Illinois
You’re e-filing your federal tax return with TurboTax
Your physical address is listed on your tax return. Your address must be located in one of the eligible states and can’t be a PO box or prison address
You’re not filing one of these tax forms: 1310, 4852, 4684, 4868, 1040SS, 1040PR, 1040X, 8888, or 8862
You aren’t filing on behalf of a deceased taxpayer
You must report income on a Form W-2, 1099-R, or Sched C
You must open or have an existing Credit Karma Money^TM checking account¹. If you previously opened a Credit Karma Money^TM checking account and that account has been closed, you will not be eligible for Refund Advance.

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Got denied advance

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