topic Re: Scam in After you file

My returns have been ‘pending’ for days now and turbo tax told me there is nothing they can do. IRS has no record of them. What do I do?

jennifercloss — Mon, 09 Mar 2026 06:30:27 GMT

Re: My returns have been ‘pending’ for days now and turbo tax told me there is nothing they can d...

SForrestLO — Tue, 01 Feb 2022 16:57:16 GMT

Please know that is the IRS that has to approve your return, not Turbo Tax. It varies, but normally it takes 24-48 hours. Also, the identity-protection safeguards implemented by the IRS in recent years may account for longer wait times. Eventually, you will receive an email letting you know whether or not your return has been accepted or rejected. TurboTax FAQ "What does Pending mean? "states, "Pending simply means that your e-filed return is on its way and that the government hasn't accepted or rejected it yet.

If you contact the government or try to look up your refund status while your return is still pending, don't be surprised if they tell you "no record found." This is normal; until the government starts reviewing and processing your return, they won't have any record of it."

What does "Pending" mean?

Re: My returns have been ‘pending’ for days now and turbo tax told me there is nothing they can d...

jennifercloss — Tue, 01 Feb 2022 19:08:14 GMT

Are the longer than 48 hrs normal now? I have never had a return take this long to be accepted. If it’s not accepted after a week or so, can I cancel it and refile? Could there be a glitch?

Re: My returns have been ‘pending’ for days now and turbo tax told me there is nothing they can d...

MichelleLO — Tue, 01 Feb 2022 19:48:50 GMT

Sometimes it takes a bit longer for tax returns to get transmitted and accepted. Please see the following TurboTax Help Article for more information.

Why is my return still pending?

Re: My returns have been ‘pending’ for days now and turbo tax told me there is nothing they can d...

Kendra684 — Tue, 01 Feb 2022 20:02:55 GMT

I'm not understanding how I filed on the 29th and still pending but I sat next to someone who also filed through turbo tax this morning and her return has been accepted.

These automatic responses aren't helpful.

Re: My returns have been ‘pending’ for days now and turbo tax told me there is nothing they can d...

AkinaLO — Tue, 01 Feb 2022 20:29:16 GMT

Each tax scenario is different, and there's no way for us to know which tax return will be accepted by the IRS more quickly than another. Pending can take anywhere from 3 days to a few weeks. The best way to keep up to date is to check Where's My Refund?

Please view the page below for more helpful information.

Why is my return still pending?

Re: My returns have been ‘pending’ for days now and turbo tax told me there is nothing they can d...

Kendra684 — Tue, 01 Feb 2022 20:31:11 GMT

If it was a TurboTax security issue and you guys haven't even sent it through yet because of that, why can't anyone help me figure out what to do? It's been over 48 hours and I've gotten no follow up email.

Re: My returns have been ‘pending’ for days now and turbo tax told me there is nothing they can d...

EbonyA — Tue, 01 Feb 2022 20:48:16 GMT

Please provide more details regarding what you are referring to as being a "Turbo Tax security issue" @Kendra684. Please keep in mind that pending does not mean that Turbo Tax "has not sent it through yet" it just means that the IRS has not yet accepted or rejected it yet. The FAQ's previously provided in the thread outline some of the common reasons for tax returns still showing as pending. If you have more details to add please feel free to do so and we will assist accordingly.

Re: My returns have been ‘pending’ for days now and turbo tax told me there is nothing they can d...

Kendra684 — Tue, 01 Feb 2022 20:47:41 GMT

Here is what I got on Saturday evening. I called the number and told them it is me on both accounts. The email here says even if I didn't respond to the message it would be sent forward in 48 hours. Just trying to figure out if there was something else I should be doing to move this forward.

Re: My returns have been ‘pending’ for days now and turbo tax told me there is nothing they can d...

EbonyA — Tue, 01 Feb 2022 21:09:19 GMT

Thanks for providing more details. The 48 hour timeframe is just the allotted time for you to alert us if in fact you were not the one on the additional filing. As such, there would be nothing further required of you. The IRS could still be conducting further review which would result in your tax return being in a pending status. So just to be clear, you attempted to file using a different Turbo Tax account? was this after starting your return in another? @Kendra684.

Re: My returns have been ‘pending’ for days now and turbo tax told me there is nothing they can d...

Kendra684 — Tue, 01 Feb 2022 21:11:09 GMT

I didn't start this year's return in another but last year I did it under a different email address. My employer does their payroll through intuit and the W2s, so I was logged into my employer email when I filed not realizing it. But because I have done multiple returns under my personal email I'm guessing that's what triggered it. Thank you for clarifying.

Re: My returns have been ‘pending’ for days now and turbo tax told me there is nothing they can d...

SForrestLO — Tue, 01 Feb 2022 21:33:30 GMT

You're welcome.

@Kendra684

Re: My returns have been ‘pending’ for days now and turbo tax told me there is nothing they can d...

EbonyA — Tue, 01 Feb 2022 22:01:39 GMT

Ok, got it....You're most welcome @Kendra684.

My returns have been ‘pending’ for days now and turbo tax told me there is nothing they can d...

goldbabes — Fri, 15 Apr 2022 14:56:10 GMT

My return has been in pending for 3 days. I realized when Turbo prompted me for a new PIN I entered PIN that was different from my last year's PIN and I don't know if this was the reason the it is still in pending. Also I am using a new email that has never been used with TurboTax before. The status given by TurboTax makes me think they received it but has not transmitted to the IRS. It says this. I am worried that my return will be late for April 18 if the IRS has not received by then.

Federal Return

Received by TurboTax:

Tuesday, Apr 12, 1:15 PM EDT

Received by IRS:

Pending

Filing status changed to: Pending

Tuesday, Apr 12, 1:15 PM EDT

Re: My returns have been ‘pending’ for days now and turbo tax told me there is nothing they can d...

Ebony A — Fri, 15 Apr 2022 15:16:17 GMT

Please review this FAQ for details on why a return may still be in pending status @goldbabes.

Re: My returns have been ‘pending’ for days now and turbo tax told me there is nothing they can d...

goldbabes — Fri, 15 Apr 2022 16:42:56 GMT

Thanks @Ebony A , however this does not resolve my question whether or not TurboTax has sent my return to the IRS. IT has been longer than 48 hours and I have not received any emails from TurboTax . Could some please let me know where my return is at. I tried calling TurboTax and there is no option to speak to a human being, at all. I tried the IRS various sites, however it doesn't seem they received my return. I am not interested in the refund status, I just want to know if they received my return by Monday April 18.

Re: My returns have been ‘pending’ for days now and turbo tax told me there is nothing they can d...

MoniqueLO_ — Fri, 15 Apr 2022 18:32:17 GMT

We do not have access to your account in this public forum.

"Pending" means that your e-filed return is on its way and that the government hasn't accepted or rejected it yet. Until they accept or reject it, they won't have any record of it.

You will receive an email when your return goes from pending status to Accepted or Rejected. You may want to check your spam folders if you do not see it in your inbox. Please see this Help Article for more information, including how to check your e-file status.

If you need additional assistance please feel free to contact Customer Support.

@goldbabes

Re: My returns have been ‘pending’ for days now and turbo tax told me there is nothing they can do. IRS has no record of them. What do I do?

Wylimichelle — Mon, 18 Apr 2022 07:33:12 GMT

I am actually having the same issue and it has been more than 48 hours and my return is still pending. I also used a new email address and received the security email. Would it be possible to know if TurboTax actually submitted my tax return at all?

Re: My returns have been ‘pending’ for days now and turbo tax told me there is nothing they can d...

CarissaM — Mon, 18 Apr 2022 13:51:49 GMT

Please follow the instructions here to check the status of your return. As long as it shows pending, then your return was sent via e-file. It can take longer than 48 hours for your return to be accepted, depending on the return. @Wylimichelle

Re: My returns have been ‘pending’ for days now and turbo tax told me there is nothing they can d...

mike_locke — Tue, 19 Apr 2022 03:53:59 GMT

Turbotax needs to fix this experience. My extension is also pending and its likely to run past the deadline. I have a huge estimated Tax payment that's pending along with it - so I have to wait this out. While waiting, I realized I could have just gone directly to the IRS website (Direct Pay) and pay my estimated taxes and get the extension automatically. But I don't want to do that now as it might cause a double payment if my pending status is accepted. Turbotax has a great User Experience overall, but this is one they need to fix.